Based on 41 reviews, the restaurant has received a rating of 3.1 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
463711 State Rd 200, Yulee, FL 32097
Phone: (904) 915-2255
Hours
Saturday | 11 AM–9 PM |
Sunday | 11 AM–8 PM |
Monday
(Labor Day)
|
11 AM–8 PM
Hours might differ
|
Tuesday | 11 AM–8 PM |
Wednesday | 11 AM–8 PM |
Thursday | 11 AM–8 PM |
Friday | 11 AM–9 PM |
Menu
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Reviews
K K (K)
This food is gross. It’s dried out and old. Half the pizza is missing cheese. Regular captain jacks is way better. Don’t go to the Yulee location. They would never serve something like this at the Fernandina location. Money down the drain. 🙁
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Marvin Ardila Sánchez (MASeve)
This is an updated review.
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Jeanette Gaskill
Ok… first time to try. Absolutely NEVER AGAIN! after waiting 25 minutes with only one couple before us I look behind the counter and our pizzas had sat there for almost 10 minutes! Ordered a veggie and meat pizza. Thick sauce was gagging us and then the toppings were so sparse I thought did they run out or something? So, cold pizza and no flavor… my husband said we could have bought frozen pizza and save $50. And had a better tasting dinner. Ughhhh if pizza is what you do people… do it well!!!
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Alex Moore
The “Alfredo” almost made me PUKE. The worst Alfredo i have ever had. It tasted like white sausage gravy. The servers are rude. The dining area is devoid of life and everything is gray and bland. Not a nice atmosphere whatsoever. Do better.
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Kayleigh Kasinger
Forgot one item on web order. Tried to call multiple times to correct and nobody would answer the phone. Tried to order the extra item online and cc got declined, probably because they thought it was fraud. Used a different card and it went through. Went to pick up the two orders. Complained about the phone and the girl said it does not ring a lot. The store had like 3 couples eating. Got home with my order. I had ordered and paid for double au jus and I had no au jus. TERRIBLE CUSTOMER SERVICE!!! The 16- year old girl was sweet and I told her I was not mad at her. She said I could call and talk to a manager tomorrow and I said well, the phone won’t ring and she said, “Well yeh, there’s that.”
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Cyndi Harbour
We had gone to Artes n Fernandina and were so happy with the food atmosphere , and service , that we passed by the Artes/Captain Jacks in Yulee and decided to give it a try..the girl at the counter was so sweet and helpful..we got a Sausage pizza and garlic rolls..the atmosphere was nice service fast and food beyond good!! Can’t wait to try Captain Jacks next time!
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Scott Jones
Arte pizza, not my cup of tea. Arte pizza could be so much better…
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Christina Heinz
Went in on-host seated us on the patio and promptly forgot we existed. Waited 15-20 minutes with zero acknowledgment. FYI it was not busy. When we passed the young man who seated us, he didn’t even look up from doodling with his red marker and whiteboard.
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RTN
Ordered from their website and it was easy and convenient. Headed out to pick up the food and it was ready upon arrival, early actually. They did forget the drinks, and so so did I until I was half way home. I called to ask for a refund versus turning around and they informed me they could not refund for the online orders and the online orders do not tell them when their are drinks. That seems to be a major glitch in their process. They did offer to put my name down after I asked the again was there any option since this was ordering through their website. Food was good, always love their salads and bbq fries. The rest was good, I wouldn’t say the best but was good. I like ribs that don’t require much of any sauce, this one you will want the sauce.
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George Raileanu
The service and atmosphere was great. However, some of the food was lacking in terms of quality. I think the Brunswick stew was alright. I think it could use a little more in the spice department. The calzone had a Heinz packet of marinara sauce. That was a pretty big turn off because it made me think that the sauces are not made in house. At that point, I was thinking what else isn’t made in house. Is this just canned food that’s charged at a higher price? The Chilli was actually pretty good. The loaded fries was good, but I would have used jalapeños instead of banana peppers. The calzone I think needs more filling. The cauliflower pizza was good too, but like before, I felt the ingredients didn’t really hit like fresh ingredients. Places like the loop, ops, and willie jewels offer similar foods for similar prices, but clearly the taste is superior. They make things in house and use fresh ingredients. If this place wants to compete, I would revisit the food. I might give this place another chance, but if the food is disappointing again, I’ll probably go back to the other places.
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