Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 375 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1601 E College Ave B, Normal, IL 61761
Phone: (309) 268-9924
Hours
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Photo Gallery
Reviews
Deanna Polaczek
I got the steak burrito bowl with guac. It was pretty good. Generous portions and decent price. We have been there several times in the last few weeks, and their ice machine is never working.
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Paul Blount
Employees behind the counter seemed to be very discombobulated at best. Food was decent and atmosphere was fine. Not a real big fan of this one, though.
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Madelynn
I love Chipotle but this particular one was not very good. I felt like I was being rushed even though it was not a busy time and some of the employees were not very friendly. The floors were disgusting and none of the tables were cleaned, and I had to wipe one off myself so I could actually sit down. Also the chips were all crushed and barely able to be used for dipping.
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bryson cotton
One of the employees, Johnny Freymann was extremely rude and disrespectful to me and my boyfriend. Completely unexceptional for food that wasn’t even that good.
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Brian Jackson
Store closed 5 minutes before its actually supposed to be with no signage saying that’s the case. What’s 5 minutes??? I had a pickup order. Worse they see you and ignore you outside. No hope left for these next generations of kids. Still people inside, only one in picture but there were approx 4-5 still in there.
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Jess B
Great food. Customer service needs some work tho. None of the workers seem happy to be there and it definitely shows.
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Jeremy
Pickup order was 20 minutes late, and order was inaccurate. Tried getting help through the website and the chat was closed on me without satisfactory resolution. For the price of the food, this was all outrageous.
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Jasmine Mora
The bowl is barely half full and that is with the toppings. As in 1 1/2 table spoon of beans, maybe half of the big spoon of rice, barely any meat. Don’t go to this location.
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Rob Foltz
Done with this location, went in this evening, wife ordered a bowl. Server picked up a dirty bowl, that looked previously used, and started the order. I said hey..that bowl is dirty! He looked it over like there was nothing wrong with it, was going to keep using it until I pointed out the apparent left over food on it. He then grabbed a clean bowl and dumped the food he had already put in the dirty bowl into the clean bowl and continued to attempt to fill my wife’s order. We told him thanks but no thanks and left the store. I realize our one issue isn’t much in the scale of things but in today’s climate of COVID, FLU season and whatever else is out there…not to mention the price increases.! You would think….right?
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Robert
I’ve had bad experiences at the store before, but corporate has made it right for me so I haven’t left a public review. However, nothing has changed… I just opened my burrito to find a massive leaf that I presume is used for seasoning left in my burrito. Biting into this leaf was like biting into a piece of thick paper. What a sad excuse for a Chipotle, clearly this location suffers from poor QC.
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