Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 106 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
130 Lexington St, Waltham, MA 02452
Phone: (781) 894-1370
Hours
Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Saturday | 5 AM–9 PM |
Sunday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Niecy Uwagboe
THIS IS BY FAR THE WORST DUNKIN I HAVE EVER ORDERED FROM. The people that work there are literally miserable and they DO NOT listen. I live 5 minutes away so I’m always coming here but it looks like I’m gonna have to travel a little further just to get some good service. The women taking my order started to rush- making my order incorrectly as a line behind me started to form.
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Artien Nadal
Guys were on point, took a huge order and got it 100% rite. Also, they’re really friendly.
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CARLOS J MATTA
I like to go out for a coffee and
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S B76
It’s very frustrating that the same issue keeps happening over and over at this store. I have tried to cut down my visits here but it is more convenient near my work. I use the “on the go” app often. When I set-up my order and press ready to pickup I’m typically 5-10 minutes away. I have gotten there and have waited an additional 10 minutes or so for my order (which is usually just a hot coffee with cream and sugar) sometimes they forget to put in the sugar too!! When I try to get an employees attention, I’m either ignored or they act as if I’m bothering them. Definitely a lack of customer service and friendliness. This has continued even after I reported it (1yr 8mo). The extreme frustration set in when you see that the this behavior isn’t coming from just the employees but the manager as well. If I could avoid this location entirely I would do so!! And I suggest you all do as well! Ladies bathroom isn’t kept clean either. I do not recommend this location.
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Johnny boy
it’s clean inside and they are fast although i wish people sitting inside that aren’t eating would put their masks back on. i got a hot chocolate, hashbrowns, and a chicken bacon cheese croissant. the hot chocolate was great although a bit too hot, the hashbrowns were good as usual, but the croissant was just OK. i would get it again but not as a regular order.
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Alexander Graham
MOST tables were very DIRTY!!!
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Paul Campbell
Ordered a small ice coffee on the app. Was told BY THE MANAGER that his machine was down and they couldn’t give me my coffee after I had already paid for it through the app. Considering it’s a $2 coffee you’re going to pour down the drain at the end of the day, I would think a MANAGER would understand better customer service. It’s not my fault YOUR system is down
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fabricio Jiménez
In every Dunkin’ Im always ask for the same drink and I order three times the same order this week and they put expresso shots on it without ask me it is the third time and I think they don’t know how to make some drinks…
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Jessica Aguilar
Trying to ask questions about my order and guy continues to walk away while I’m still asking questions. Totally disregards and keeps doing what he is doing instead of attending me (meanwhile there are no other customers.) Should just have common courtesy.
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Fred Marroquin
Today they received 4 stars. They are normally on point but person taking the order was off today. They made it right but took more time than expected.
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