Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 550 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1483 Gadsden Hwy #1312, Birmingham, AL 35235
Phone: (205) 661-1444
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Shunn Jackson
If I could give this place 10 stars I would. This is my 2cd time visiting and the food were great both times. Unlike Subway, they’re not stingy with their products and you get your money worth. Pricey but worth it! I also like the fact that the manager acknowledged her crew/team and told them good job during the lunch rush. As I am typing this message now she just said it again to her team. So 10 more stars! Always applaud your crew. That’s what makes them wants to come back the next day and work for you. Great Job, Trussville location!!
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Steph Brooks
If I could give Zero stars, I would. I went to this Firehouse (Trussville) three times in one week. The orders were wrong every time. I went the first time to pick up my daughter’s and her fiancé’s food. They made my daughter’s sandwich all wrong. I Didn’t realize it until I was home. She had to deconstruct everything and add things from our fridge. She called and the manager was rude. The second time, I ordered food and the sandwich didn’t have the items I asked for on it and they put things on that I didn’t want. I called the DM and she said I could get another one, no charge. I went back a couple of days later and they made it again. I checked it, but it still didn’t have any condiments on it , or some veggies. Firehouse is Expensive and Used to be my favorite sandwich shop. But they have messed up our sandwiches the past Ten times. The new manager is extremely rude and I’ll just keep my money. This place needs an overhaul and training to give customers WHAT THEY PAY FOR. NOT GOOD!!!!!!!
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Damian Drennen
I have always had a good experience at this location. Zay almost always remembers my order, the store is always very clean. I saw another review about rude employees, I have never experienced that in the 6+ months I have been to this location. If anything I have experience the opposite, excellent customer service and always clean. I go after the lunch rush so normally between 1:30-2:30….never that long of a wait and everyone is very polite. I’m pretty much a once a week regular
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Rita Jamar
If your business hours are till 9pm, then a customer should be able to walk in at 20 minutes till 9 and place an order. That is not what happened to me.
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Kevin Thomas
My wife’s sandwich was cold and drowned in mayo and rubbery cheese, all but inedible. My sandwich was ok. Was charged for garlic bread and didn’t have it on the sandwich
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Gabbiy Calvaria
Sandwiches were made perfectly like chefs kiss, they were slammed with orders and catering but still timely service.
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Fred Osuna
Surly order taker, confused and really slow sandwich artists, gave me the wrong order. Atypical terrible service from this particular establishment, but I won’t be back anytime soon.
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Tyler Thompson
I have never had a bad sandwich from Firehouse. I love their subs and service is always fast and friendly.
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marius coleman
Great service! Really nice young ladies that work inside. My Sub is always made right. They remember me and my usual order, they always remember to give me an extra pickle.
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Dirtyy Meat
Told us it would be a 30 minute wait ordering dine in due to a high volume of online orders. We were in the restaurant ready to order and it would have only taken 5 minutes to make our food. We are local customers and we will not be back.
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