Long-running, classic fine-dining restaurant serving Italian dishes with French influences. Based on 563 reviews, the restaurant has received a rating of 4.4 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
27 W Campbell St, Arlington Heights, IL 60005
Phone: (847) 259-2600
Website: http://carlosandcarloschicago.com/
Hours
| Sunday | 4:30–8:30 PM |
| Monday
(Labor Day)
|
Closed |
| Tuesday | 4:30–9 PM |
| Wednesday | 4:30–9 PM |
| Thursday | 4:30–9 PM |
| Friday | 4:30–10 PM |
| Saturday | 4:30–10 PM |
Menu
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Reviews
Nicholas Park
I’m not sure how this restaurant has a total rating of 4.4 but after this past Saturday night, I feel like it should be -1 out of 5 at most.
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William Schneider
Carlos and Carlos had always been a favorite. The food is delicious and has always been perfectly prepared and served. Unfortunately, during Arlington Alfresco most restaurants don’t add staff – and, let’s face it, they cannot change the size of their kitchen. So service suffers. Something we knew about. But, our last visit there was unusually bad and on top of that, the server blamed the kitchen! Our salad took just over 90 minutes to arrive and when the server noticed dinner arriving at the same time – he sent dinner back. When dinner did arrive, my medium steak was well done – probably sitting under warming lights? I did get a chance to speak with the manager (owner?). She seemed rushed and acted as if I was maybe exaggerating (or lying?). 2 dinners, 3 glasses of wine and a salad we split – with about a 21% tip was $200. Prices are up and service is down. I am sure we will be back. I hope somehow the service will return as the food is still very good.
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Ralphie & Ryan
I stumbled upon Carlos & Carlos Restaurant while exploring the downtown area, and we were immediately drawn in by the restaurant’s elegant atmosphere and the professional, elegantly dressed staff. We’re both big fans of Italian cuisine, so we knew we had to stop in and give it a try.
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Alty La
I wish I can give them 0 star. First of all staff is so rude. I ordered stake, it was Too much Salty. I can’t even eat that. I was so hungry, so I ate Bread. I do Not back again to this place.
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Karl Mondloch
Went here with the wife after looking up restaurants in downtown Arlington Heights and this place was awesome. We went at 7:30 on a Friday night and it was pretty packed. We started off trying our best not to eat the tapenade that came with the bread and failing. Then we had the mussels and clams appetizer which was the bomb. We could have just drank that sauce by itself. Then my wife got the black pasta, and I got the pasta with short rib. Both pastas were super delicious but the black pasta took the cake. The sauce was so decadent it was loaded with seafood. We finished off with the creme brûlée which comes topped with berries. Overall a great experience and we will be coming back.
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Anthony DiFiore
The food, 100% amazing and delicious.
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Lisa Scher
such good food. The environment (in the summer) outside was so enjoyable. We went on a Friday night, and there was musicians outside, and laughing and joy all around. The food was so fresh, and fit the mood.
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Patch Trick
I hadn’t been here in a few years and i remember it being very good. Well, i was just here this past Saturday night and it was severely disappointing … I actually called in the early afternoon to make a reservation for 8pm but was told to “Just come in.” We arrived at 8 and as we walked into the restaurant a young pregnant girl approached us and couldn’t have been more rude. When she approached us, all she said was, “I’m outside”. First off we had no idea who this person was. We eventually figured out she must be the hostess, but she was not friendly AT ALL! Terrible way to greet a customer. Luckily another employee noticed this and took us immediately to a table. We ordered a Wedge Salad which was HORRIBLE! The lettuce looked old and wilted and warm of all things. We ordered a Salmon Ravioli Appetizer which was also not very good. The Filet I ordered was decent and my wife had some Pasta which was just okay. Lastly and most importantly, the place is very dated and DIRTY! If you look up, there is SO MUCH dust and dirt on the vents , the walls , the ceiling. It’s terrible! Also there is back of the house stuff visible everywhere. If you go to the bathroom, all the boxes of Liquor and condiments are just out in the open . The station where I’m assuming they make the fresh pasta is also very cluttered and dirty … Overall, a terrible experience. Other then the nice lady that seated us and our Server, it was really sad and bad. I will never return.
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Carl Nerup
Excellent Italian food. Service is quick and efficient. This place is distinguished by its authenticity. No bar food here, just a full range of Italian dishes designed to satisfy every palate. One odd thing..only time I have had a wedge salad with a vinaigrette dressing (not bad, but ask for blue cheese). The deserts are something else…leave room because they are made on site and delicious. I was so full I just ordered Tiramisu to go It looked so tasty.
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Kerstin Schultz
What a disappointment! Have been there many times in past, but last night was awful. No menu provided for >20mins at the table. Salad included brown old lettuce and a dry lemon. Salon on the special was more that overcooked. Waitress could not have ignored us any more than she did. Overall very bad combination.
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