Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 629 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
242 E Union St, Newark, NY 14513
Phone: (315) 331-3075
Hours
Tuesday | 5 AM–7 PM |
Wednesday | 5 AM–7 PM |
Thursday | 5 AM–7 PM |
Friday | 5 AM–7 PM |
Saturday | 5 AM–7 PM |
Sunday | 6 AM–7 PM |
Monday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
George L. Sparrow Jr.
I stood at the counter for about 10 minutes before someone came to take my order and I had to say excuse me even get someone over there and after I ordered got my drink before my donuts
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Dan Smith
The food sucks and the drinks are always too sweet. I’d rather go to Grind On Coffee!
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Daren Hammond
Was in drive thru line for 25 minutes with 5 or 6 cars ahead of me. I only ordered a cup of coffee with no extras. Waited at window for 3 minutes after paying.
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Jason Dennis
Been going to this location for years. The drive thru was very bad before on how long you have to wait and now its just as bad. Pilled in with 3 cars ahead of me. I waited about 5 minutes just to get to the speaker. Then, it took me 3 minutes before the lady was ready to take my order. It then took 3 minutes to get to the window. Total of 6 minutes from speaker to getting my order. 11 minutes all together from 3 cars back from the speaker. Get you act together.
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doug martin
Long lines and out of donuts very poor service everyone running around like they don’t know what they are doing
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Scott Quenell
This location is the worst location I have ever been to. I have been going here for the past year and consistently try to give them the benefit of the doubt as the closest other location is Manchester. Today I finally had enough. I placed a mobile order for a strawberry coolata, upon coming inside the older lady that works there made me the wrong drink and expected me to take it after telling me the machine was down. She continued to tell me there was nothing she could do and could not refund me my money. Luckily the other younger girl who worked there was kind enough to help get my refund and apologized. This location is fine in the mornings, however after morning rush this place has wait times anywhere from 10-20 minutes and consistently runs out of product to make certain drinks. I spend over $100 at this location weekly between my wife and I. I will no longer do business with this location nor any of this owners franchised locations. They need to get their act together
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SpadeNya
Ordered at 9:38 AM, didn’t pull out of the drive thru until 9:50. This Dunkin has consistently been this slow for the last three years. It’s like the place just has this air of detest and worker’s remorse. You should 100% spend more time on this location, as all residents of this town actually love the idea of it and would patronize you more… If your drive thru wasn’t out to the road!
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Chad Pickering
I had an amazing experience here! I was receiving a large order for a construction crew and the girl with the neck tattoos was very accommodating and pleasant! She double checked my order and made sure I had everything I needed before sending me on my way even though it was an extremely busy morning. I will definitely be back!
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Tim Trayer
drive thru service is always very slow. I don’t stop here much but every time I do I leave wishing I had not
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Tracy Price
I took my elderly mother there this week for a treat. The lady that waited on us was exceptional. She made my mom laugh and took such good care of her that I had to write a review. Her name was Mary and store #310372
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