Chain selling crispy pizzas featuring provolone cheese & lots of toppings, plus oven-baked subs. Based on 180 reviews, the restaurant has received a rating of 4.2 stars. Price $$
✔️ Drive-through ✔️ No-contact delivery ✔️ No dine-in
Address:
3464 Wales Ave NW Suite D Suite D, Massillon, OH 44646
Phone: (330) 833-3700
Website: https://www.donatos.com/?location=411
Hours
| Wednesday | 11 AM–11 PM |
| Thursday | 11 AM–11 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–11 PM |
| Monday | 11 AM–11 PM |
| Tuesday | 11 AM–11 PM |
Menu
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Photo Gallery
Reviews
SavedByFaithInJesus
This location is really good. Order is correct 98% of the time. They gave us the wrong flavor on wings, it was a Win because we now get that flavor.
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Drew L.
This has been a good go-to when I have the munchies! Changed my normal order up a bit recently, and I cannot get enough! The people working here have been polite, courteous, and that adds to my overall experience here!
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Danielle Gates
Thin crust pizza from Donatos is literally the best ^-^
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Mary Summers
Their 10″ cauliflower crust pizzas are amazing! Service is always great!!
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D Williams
My card was charged an Xtra 6$ but no worries I won’t patronize this establishment again.
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Jaime Hamilton
Drove 25 minutes to pick up 2 pizzas. When I arrived at the drive up window, they were not ready. I had to wait an additional 10 minutes beyond the order time out front. Nice young man brought them out to me and apologized for the wait, no big deal things happen. When I got home though, I discovered the Classic Trio I had customized was missing the sausage (ordered sausage on the left side and ham on the right). I called them and asked for the manager. A lady who didn’t introduce herself, got on the phone and immediately accused me of not ordering it right. Said their ticket printed saying no sausage. Okay well sorry for your printer, but not what I ordered. I offered to send her the email confirmation I had detailing the toppings I ordered correctly, since she obviously wanted to accuse me of being dishonest. She said I could email it to the general manager??? Uhh seriously? I wasn’t even asking for anything free from them. I only asked her to note my account so when I would order again, I wouldn’t have to pay for the topping. She said she’ll, “see what she can do.” Yet she also mentioned she didn’t have the authority to do much. Well not sure what kind of manager can’t issue a topping credit, but okay. I have zero faith anything was done and frankly the fact that she blamed me for your order printing issues and wanted to argue, astounds me. With all the pizza options in Stark County, I really don’t need to drive 25 minutes to be treated like I was. I had patience and understanding with you fulfilling my order late, yet apparently manners mean nothing to your establishment, or at least some that work there. Sad.
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G S
Used to be great. Now it is so hit and miss it’s not worth taking the risk. Every once in a while they produce a hot, crispy pizza …the way its is supposed to be. But not often enough anymore. Just spent $60 on two bad pizzas and the worst soggiest wings you would ever want to eat.
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Daniel R
The thin crust pizza is one of my favorite kinds of pizza. But when I ordered online they said it would be ready in 20 minutes. Went up and into the store exactly 20 minutes but had to wait an additional 15 minutes bc they were behind, even though they had about 7 people working and most just standing around staring off into space! Great pizza but staff needs to be quicker or online orders need to be updated with appropriate pickup times.
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WiseManWhite
The employees are very nice and courteous. You’re greeted as soon as you walk through the door. Every time I’ve ordered food here it’s been hot, fresh and delicious. I recommend coming here for carry out (since it’s the only option).
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APRIL SHARPES
I always wait too long to do the surveys given.on the receipt. I don’t care about the free pizza following the survey, so here is my unbiased review. Any time I have ordered delivery from the Wales Rd location, my service has been prompt and the pizza is hot. The delivery driver, Marcus has been exceptional! Sorry that I didn’t do the survey on time, because he has been great! The pizza, wings, and cheese bread is always hot and flavorful. Kudos to Marcus and Donatos!
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