Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 254 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
801 E Park Ave, Hereford, TX 79045
Phone: (806) 363-6320
Website: https://dqtexas.com/?y_source=1_MjkzMzkzMTctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Reviews
Robert Tamez
This Dairy Queen is a freakin DUMP and the people who work there are clueless.. We ordered a Banana Split Sunday and it was completely melted… bananas were swimming. I asked for a refund and the clueless lady refunded the wrong item that was cheaper than the sunday. Went back to let them know and the manager said we can’t refund again on the same receipt… just pulled a $5 out of his pocket and said sorry… This was some of the worst customer service I’ve seen yet.
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Jeff Conner
This is an American classic . It’s food is legendary. The service was top notch
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rachel castillo
The food was cold, had hard buns, and hard chicken strips. They took forever with my food while waiting I hear giggling and playing around in the back. The food didn’t taste very appetizing.All to say I have a very bad experience at Dairy Queen today 10-28-22
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Jezzy Bell
**We found a roach in our food!!!** My husband ordered us and our kids a 10 piece chicken strip basket they had it out really fast. We go to eat it and the fries were soggy and cold, the chicken was old and hard. On top of that we found a cockroach in with the food!!! I call up there I had to talk to the cook thinking I was talking to the manager who said that I was lying about how the food was! Then I talked to the manager and he seemed like he didn’t even care.
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Nikki Danley
Horrible. Horrible. Horrible. Worst customer service. The speaker on the drive thru must not be working because either the CSR was saying he couldn’t hear us or we were to loud. I asked for the blizzard of the Month stated on the menu, which was a Caramel Fudge Cheesecake blizzard, he had to go ask what it was then proceeded to give me a Reese’s take 5 blizzard. Either they need to be trained correctly or the signs need to be updated. Also, no name tag but the man who took our order was dressed horrible. Pants hanging off his rear and he was so rude and uncaring.
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Diana R
We arrived at about 7:30pm. The staff was all very rude with no customer service. We ordered two burger combos , steak finger combo, kid’s cheeseburger and onion rings. The only thing that was fresh was the onion rings. The rest of the food was barely warm, fries were super stale. The steak fingers were not hot or didn’t seem deep fried at all. Everything was dried out . We asked for a burger to replace our steak fingers and you could tell that it wasn’t fresh off the grill. We asked for new fries and they were better. The gravy was thick and cold it wasn’t even warm. Only reason they’re getting 1 star is because i can’t give a negative star. Shortly after we arrived a group of more customers came in i sure do hope they received a fresh batch of food because we sure didn’t.
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Leticia Arguijo
Fries and burgers were cold. They should of not been since we dined in.
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Carolyn Fry
7:20 pm at Hereford Texas Dairy Queen drive up. Ordered 2 Hunger Busters. Ready in less than 3 minutes. I started to drive off and checked my order which was stone cold. I drove back around to the window and asked how long ago they were cooked and was told about 7 minutes ago. I was the only customer. NEVER GOING BACK!!
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Maya Sanmiguel
Very clean and the kid that took my order his name was Lorenzo was so patient and carrying when he put my order in and so respectful! I admire that. You don’t see that in many teenagers anymore.
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Cindy Smothermon
We placed our order with a very friendly young man. It was not a very long wait before we had our food. The order was correct and the food was delicious.
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