Cracker Barrel Old Country Store Menu – Roseville, MI

Type : American restaurant

Location : Roseville, MI

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.

Homey chain restaurant serving American comfort food, with an on-site general store. Based on 5 reviews, the restaurant has received a rating of 3.6 stars. Price $$

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Cracker Barrel Old Country Store 48066

Address:
30750 Little Mack Ave, Roseville, MI 48066

Phone: (586) 293-5066

Website:

Hours

Monday

(Labor Day)
7 AM–10 PM

Hours might differ
Tuesday 7 AM–10 PM
Wednesday 7 AM–10 PM
Thursday 7 AM–10 PM
Friday 7 AM–11 PM
Saturday 7 AM–11 PM
Sunday 7 AM–10 PM

Menu

Family Meal Baskets
All-Day Pancake Breakfast Family Meal Basket,
Enjoy your breakfast favorites packed hot and ready to share. Our complete meal to-go starts with Buttermilk Pancakes and Scrambled Eggs, plus your choice of Bacon or Sausage Patties and Hashbrown Casserole or Fried Apples.
$42.19
Homestyle Chicken N’ French Toast Family Meal Basket,
Our Sunday Homestyle Chicken® with our special-recipe French Toast. Served with your choice of Hashbrown Casserole or Fried Apples.
$49.57
Loaded Hashbrown Casserole,
Our Hashbrown Casserole grilled and topped with Colby Cheese, and bacon pieces. Packed hot and ready to serve.
$24.78
Hashbrown Casserole Tots,
Serves 5 | Our hashbrown casserole is fried into crispy bite-sized tater tots.
$23.73
Fresh Fruit,
Fresh sliced fruit.
$22.14
Fried Apples,
Sliced Fried Apples seasoned with cinnamon and baked in the oven. Packed hot and ready to serve.
$17.92
Hashbrown Casserole,
Shredded potatoes, Colby cheese, chopped onions, our signature seasoning blend, salt and pepper baked together in the oven for our Signature Hashbrown Casserole. Packed hot and ready to serve.
$17.92
Double Chocolate Fudge Coca-Cola® Cake,
A family sized rich, warm double chocolate fudge cake made with real Coca-Cola®. A true Cracker Barrel Old Country Store tradition.
$21.62
Peach Cobbler,
Family-sized sweet southern peach cobbler, like you remember.
$20.03
Homestyle Chocolate Chip Cookies,
Serves 5 | Five Homestyle Chocolate Chip Cookies.
$12.65
Buttermilk Biscuits,
Serves 5 | Ten hand-rolled Buttermilk Biscuits.
$8.43
Biscuits And Corn Muffins,
Serves 5| Mix of hand-rolled Buttermilk Biscuits and Corn Muffins.
$8.43
Peach Tea (Half Gallon),
Peach puree added to a blend of our signature tea to make a Southern drink that’s delicious and refreshing.
$8.43
Freshly Brewed Sweet Iced Tea (Half Gallon),
A Half Gallon of Freshly Brewed Sweet Iced Tea.
$5.26
Freshly Brewed Unsweetened Iced Tea (Half Gallon)
A Half Gallon of Freshly Brewed Unsweetened Iced Tea.
$5.26
Freshly Brewed Premium Coffee (96 Oz.),
96 oz. Freshly Brewed Premium Coffee. Made with 100% Premium Quality Arabica Coffee Beans.
$13.70
Freshly Brewed Premium Decaf Coffee (96 Oz.),
96 oz. Freshly Brewed Premium Decaf Coffee. Made with 100% Premium Quality Arabica Coffee Beans.
$13.70
100% Pure Florida Orange Juice (Half Gallon),
Half gallon of 100% Pure Florida Orange Juice.
$8.43
Lemonade (Half Gallon),
A Half Gallon of Lemonade.
$6.32
Strawberry Lemonade (Half Gallon),
Our classic lemonade with sweet strawberry puree. Available for a limited time.
$8.43
Southern Half N’ Half (Half Gallon), $6.32
Biscuit Beignets,
Made with our Buttermilk Biscuit dough, deep-fried then tossed in cinnamon sugar. Served with Butter Pecan Sauce for dipping. Packed hot and ready to share.
$13.70
Breakfast – All Day
Pancake Tacos,
Two of our signature grilled Buttermilk Pancakes, each folded and filled with Thick-Sliced Bacon and an over-hard fried egg and topped with shredded Colby Cheese. Served with a side of 100% Pure Natural Syrup for dipping plus choice of breakfast side.
$12.65
Biscuit Benny,
Our classic Buttermilk Biscuits cut in half and topped with your choice of Thick-Sliced Bacon, Smoked Sausage, Impossible™ Sausage, Sugar Cured or Country Ham, over-easy eggs* and a creamy Hollandaise sauce. Finished with a savory sprinkle and tomato green onion blend. Comes with your choice of two Breakfast Sides.
$12.54
Build Your Own Homestyle Breakfast,
Choose breakfast the way you like it. Enjoy two eggs any way you like. Plus Biscuits n’ Gravy and your choice of meat and a side.
$10.01
Old Timer’s Breakfast,
Starts with two farm fresh eggs*, plus your choice of Breakfast Side, plus Thick-Sliced Bacon or Smoked Sausage Patties. Comes with Biscuits n’ Gravy.
$10.01
The Cracker Barrel’s Country Boy Breakfast,
Starts with three farm fresh eggs* and choice of two Breakfast Sides plus Sirloin Steak Tips, Sugar Cured or Country Ham. Comes with Buttermilk Biscuits and Sawmill Gravy.
$14.65
Grandpa’s Country Fried Breakfast,
Two farm fresh eggs* and your choice of Breakfast Side plus Country Fried Steak or Chicken Fried Chicken with Sawmill Gravy. Includes Biscuits n’ Gravy.
$12.97
Momma’s Pancake Breakfast®,
Three Buttermilk Pancakes topped with butter and served with two eggs.* Plus Thick-Sliced Bacon or sausage and 100% Pure Natural Syrup.
$9.48
Momma’s French Toast Breakfast®,
Sourdough bread hand-dipped in our special egg batter and griddled with two eggs* and choice of Thick-Sliced Bacon or Smoked Sausage plus 100% Pure Natural Syrup.
$11.17
Grandma’s Sampler Pancake Breakfast,
Two Buttermilk Pancakes n’ butter served with two eggs* and a sampling of Thick-Sliced Bacon, Smoked Sausage and Sugar Cured or Country Ham. Served with choice of Breakfast Side and 100% Pure Natural Syrup.
$11.49
Grandma’s Sampler French Toast Breakfast,
Four pieces of our Sourdough bread grilled and topped with butter, two eggs* and a sampling of Bacon, Smoked Sausage and Ham. Plus choice of Breakfast Side and 100% Pure Natural Syrup.
$12.02
Stuffed Cheesecake Pancake Breakfast,
Two Buttermilk Pancakes layered with cream cheese cheesecake filling, topped with Fresh Strawberries, powdered sugar and Strawberry Syrup. Served with two eggs* plus choice of Thick-Sliced Bacon or Smoked Sausage.
$12.44
Homestyle Chicken N’ French Toast,
Our signature crispy Sunday Homestyle Chicken® with three griddled slices of our special recipe French toast, powdered sugar, and a side of whipped butter. Served with 100% Pure Natural Syrup.
$12.65
Bacon N’ Egg Hashbrown Casserole,
Our scratch-made Hashbrown Casserole, hot off the grill and layered with pieces of crispy bacon, farm-fresh scrambled eggs, melted Colby cheese, fried onions, and fresh diced tomatoes. Served with Buttermilk Biscuits.
$12.33
Steak N’ Egg Hashbrown Casserole,
Our scratch-made Hashbrown Casserole, hot off the grill and layered with Sirloin Steak Tips, farm-fresh scrambled eggs, melted Colby cheese, fried onions, green onions, and fresh diced tomatoes. Served with Buttermilk Biscuits.
$13.49
Egg Sandwich,
Two farm fresh eggs* served on seared Sourdough bread with tomato and mayonnaise plus your choice of Breakfast Side.
$7.37
Biscuit Breakfast,
Two hand-rolled Buttermilk Biscuits with choice of Thick-Sliced Bacon, Smoked Sausage or ham. Served with choice of Breakfast Side.
$7.37
Biscuits N’ Gravy With Bacon Or Sausage,
Three hand-rolled Buttermilk Biscuits with our special Sawmill Gravy. Plus Thick-Sliced Bacon or Smoked Sausage Patties.
$7.37
Two Buttermilk Pancakes,
Two golden Buttermilk Pancakes n’ butter plus 100% Pure Natural Syrup.
$5.26
Thick-Sliced Bacon,
Enjoy Three slices of Thick-Sliced Bacon.
$4.00
Smoked Sausage Patties,
Enjoy a side of Two Smoked Sausage Patties.
$4.00
Spicy Chicken Sausage,
Two Spicy Chicken Sausage Links
$4.42
Impossible Sausage,
Two Impossible Sausage Patties Made From Plants
$4.42
Country Ham,
Enjoy a slice of Country Ham.
$6.53
Sawmill Gravy,
Sawmill Gravy seasoned and cooked with pork flavors, salt and black pepper.
$2.10
Coarse Ground Grits,
Coarse Ground Grits slow cooked with margarine and salt.
$2.10
Kid’s Menu
Mini Confetti Pancakes,
Three mini pancakes filled with fruity cereal served with syrup n’ butter, plus a half order of bacon or sausage. Or enjoy our traditional Mini Buttermilk Pancakes.
$5.58
Scrambled Egg N’ Biscuit,
One biscuit with a scrambled egg and a side of Hashbrown Casserole.
$4.95
Biscuit Breakfast Sandwich,
One biscuit sandwich with your choice of sausage or bacon, a scrambled egg, and a side of Hashbrown Casserole.
$5.58
Lunch n’ Dinner – 10:30AM to Close
Biscuit Beignets,
Our buttermilk biscuit dough, deep-fried then tossed in cinnamon sugar with butter pecan sauce for dipping. Available all day.
$5.79
Loaded Hashbrown Casserole Tots,
Our Hashbrown Casserole fried into crispy bite-sized tater tots loaded with bacon and melted Colby cheese. Served with buttermilk ranch dressing. Available all day.
$7.69
Barrel Bite Duo,
For a limited time, satisfy your cravings with two of your favorite Barrel Bites for one great price.
$9.48
Hashbrown Casserole,
Shredded potatoes, Colby cheese, chopped onions, our signature seasoning blend, salt and pepper baked together in the oven for our Signature Hashbrown Casserole.
$3.15
Fried Apples,
Enjoy a side of Sliced Fried Apples seasoned with cinnamon and baked in the oven.
$3.15
Hashbrown Casserole Tots,
Our hashbrown casserole is fried into crispy bite-sized tator tots. Packed hot and ready to serve.
$3.68
Loaded Hashbrown Casserole,
Our Hashbrown Casserole grilled and topped with Colby Cheese, and bacon pieces.
$3.68
Fresh Fruit,
Fresh sliced fruit.
$4.00
Buttermilk Biscuits (4),
Four hand-rolled Buttermilk Biscuits.
$3.15
Buttermilk Biscuits (6), $4.21
Buttermilk Biscuits (12), $6.32
Beverages – All Day
Freshly Brewed Sweet Iced Tea,
32 oz Freshly Brewed Sweet Iced Tea.
$3.37
Freshly Brewed Unsweetened Iced Tea
32 oz Freshly Brewed Unsweetened Iced Tea.
$3.37
Strawberry Lemonade,
Our classic lemonade with sweet strawberry puree. Available for a limited time.
$3.79
Southern Half N’ Half,
A blend of our freshly brewed iced tea and signature lemonade.
$3.58
Peach Tea,
We added peach puree to a blend of our signature tea to make a Southern drink that’s as delicious as it is refreshing.
$3.68
Freshly Brewed Premium Coffee
Made with 100% Premium Quality Arabica Coffee Beans.
$3.37
Freshly Brewed Premium Decaf Coffee
Made with 100% Premium Quality Arabica Coffee Beans.
$3.37
Coca-Cola®,
32 oz Coca-Cola.
$3.68
Diet Coke
32 oz Diet Coke.
$3.68
Coca-Cola® Zero Sugar
32 oz Coca-Cola® Zero Sugar.
$3.68
Cherry Coke,
32 oz Cherry Coke.
$3.68
Ginger Ale,
32 oz Ginger Ale.
$3.68
Dr Pepper,
32 oz Dr. Pepper.
$3.68
Mello Yello,
32 oz Mello Yello.
$3.68
Sprite,
32 oz Sprite.
$3.68
Old-Fashioned Lemonade,
32 oz Old-Fashioned Lemonade.
$3.58
Hot Chocolate,
Our delicious hot chocolate is a timeless classic, topped with chocolate whipped cream.
$3.89
Orange Juice (Large),
16 oz Orange Juice.
$3.68
Apple Juice (Large),
16 oz Apple Juice.
$3.68
Skim Milk,
16 oz Skim Milk.
$3.37
Reduced-Fat Milk,
16 oz Reduced-Fat Milk.
$3.37
Whole Milk,
16 oz Whole Milk.
$3.37
Chocolate Milk,
16 oz Chocolate Milk.
$3.37
100% Pure Florida Orange Juice (Half Gallon),
Half gallon of 100% Pure Florida Orange Juice.
$8.43
Freshly Brewed Sweet Iced Tea (Half Gallon),
Half Gallon of Freshly Brewed Sweet Iced Tea.
$5.26
Freshly Brewed Unsweetened Iced Tea (Half Gallon)
Half Gallon of Freshly Brewed Unsweetened Iced Tea.
$5.26
Lemonade (Half Gallon),
Half Gallon of Lemonade.
$6.32
Southern Half N’ Half (Half Gallon),
A blend of our freshly brewed iced tea and signature lemonade to make a Southern drink that’s as delicious as it is refreshing.
$5.79
Strawberry Lemonade (Half Gallon),
Our classic lemonade with sweet strawberry puree. Available for a limited time.
$8.43
Bottled Root Beer,
Old-fashioned, secret-recipe Root Beer.
$3.37
Sweets – All Day
Mini Strawberry Cheesecake,
Enjoy creamy cheesecake with a graham cracker crust, and topped with whipped cream, a fresh strawberry and strawberry sauce. Available for a limited time.
$4.42
Double Chocolate Fudge Coca-Cola® Cake,
Rich, warm double chocolate fudge cake made with real Coca-Cola®.
$6.00
Peach Cobbler,
Sweet southern peach cobbler, like you remember.
$6.00
Biscuit Beignets,
Our buttermilk biscuit dough, deep-fried then tossed in cinnamon sugar with butter pecan sauce for dipping. Available all day.
$5.79
Crafted Coffee – All Day
French Toast Latte,
Sweet cinnamon flavor blended with rich espresso and steamed milk, topped with whipped cream, crispy cinnamon crumbles, and a drizzle of 100% Pure Natural Syrup. Served hot. Available for a limited time.
$4.21
Iced French Toast Latte,
Sweet cinnamon flavor blended with rich espresso and steamed milk, topped with whipped cream, crispy cinnamon crumbles, and a drizzle of 100% Pure Natural Syrup. Served over ice. Available for a limited time.
$4.21
Mocha,
Traditional Espresso Mocha, made with chocolate and served hot.
$4.21
Iced Mocha,
Traditional Espresso Mocha, made with chocolate and served over ice.
$4.21
Caramel Latte,
Traditional Espresso Latte served hot with Caramel flavoring.
$4.21
Iced Caramel Latte,
Traditional Espresso Latte served over ice with Caramel flavoring.
$4.21
Vanilla Latte,
Traditional Espresso Latte served hot with Vanilla flavoring.
$4.21
Iced Vanilla Latte,
Traditional Espresso Latte served over ice with Vanilla flavoring.
$4.21
Latte,
Traditional Espresso Latte served hot.
$4.21
Iced Latte,
Traditional Espresso Latte served over ice.
$4.21
Grocery n’ Games
Cracker Barrel Coffee – Regular
Enjoy the same coffee at home as you do in our restaurant. Blended, roasted and ground to the exacting specifications of Cracker Barrel Old Country Store. 16-oz. package.
$10.54
Cracker Barrel Coffee – Decaf
Brighten your day with a fresh-brewed pot of premium blend decaffeinated coffee from Cracker Barrel. Get all of the rich flavor of the coffee you love at our restaurants any time of day, without the jolt of caffeine.
$10.54
Cracker Barrel Coffee Single Serve Cups
At Cracker Barrel, we searched out the finest beans and hand-selected a blend that we hope you’ll find as smooth in flavor as it is in aroma. Enjoy the same coffee at home as you do in our restaurant, now in a package of 12 convenient single-serve cups!
$10.54
Cracker Barrel Buttermilk Pancake Mix
Nothing says welcome to the day, and to the breakfast table, like the mouth-watering aroma of buttermilk pancakes on the griddle. Whether in our kitchen or yours, they’re prepared and shared with love.
$6.32
Pure Natural Pancake Syrup
Our Pure Natural Pancake Syrup is the same as served in our restaurant and is a great accompaniment to pancakes, french toast and more!
$10.54
Sugar Free Syrup
Looking for great taste with no sugar? Then try our Vermont Sugar Free Syrup produced by Maple Grove Farms. This maple-flavored syrup was developed for people with diabetes and for anyone seeking sugar free syrup without the guilt.
$9.48
Cracker Barrel Biscuit And Dumpling Mix
Our Biscuit and Dumpling Mix lets you choose between baking up a sheet of classic, golden-brown biscuits, or some delicious, to-die-for dumplings. A taste of home, from our kitchen to yours.
$6.32
Cracker Barrel Corn Muffin Mix
If you love the corn muffins at Cracker Barrel ® , just wait ’til you whip up a batch in your own kitchen. They’re delicious for breakfast, lunch or dinner–whether plain or dressed up with creamy butter, tangy jam or sweet local honey.
$6.32
Hershey® Milk Chocolate Bar
There’s happy, and then there’s HERSHEY’S Happy. Made with farm fresh milk, this HERSHEY’S Chocolate Bar makes life delicious. Unwrap a bar, break off a piece, savor and repeat.
$2.94
Hershey® Milk Chocolate Bar With Almonds
Chocolate lovers will seriously love this colossal candy bar, made with creamy HERSHEY’S Milk Chocolate and almonds. HERSHEY’S Giant Milk Chocolate with Almonds Bar is perfect as a present, especially when you’re the recipient!
$2.63
Cracker Barrel Peg Game
A great way to test your I.Q., this classic peg game has been with Cracker Barrel since the very beginning. Jump the pegs to remove as many as possible from the board.
$4.21
Cracker Barrel 3-In-1 Jumbo Checkers
This reversible rug and game pieces, made of recycled and repurposed materials, gives folks 3 great ways to have fun: Checkers, Tic Tac Toe, and Super Tic Tac Toe! Children and adults will enjoy playing these three great games over and over!
$15.81
Cracker Barrel Mini Travel Checker Rug
What a great way to have fun! Just roll up your checkers in this 12” square game rug and you’re ready to take your game almost anywhere!
$8.43
Blues Harmonica
Spread some cheer with this Bluesband Harmonica! What a great way to get your toes tappin and fingers snappin!
$10.54
Weazel Ball
Is it alive? The playful weazel chases and jumps the rolling motorball. The Weazel Ball® is a fun surprise for all ages and is sure to bring hours of enjoyment. Requires 1 AA Battery, not included. Approximately 12″ long. Ages 3 and up. Warning: Chocking hazard – small parts. Not for children under 3 years.
$10.54
MoonPie, Chocolate, 2.75 Oz, 12 Count Pack
The Original Chocolate MoonPie is made with real sugar. This chocolate-flavored marshmallow pie sandwich will win over kids and adults alike. The mid-sized MoonPie comes packed in 12 individually wrapped MoonPies for your convenience.
$7.37
Pecan Log – 3oz
An old-fashioned tradition. Our Pecan Logs are a handmade creation of rich nougat, dipped in creamy caramel, then hand-rolled in fresh chopped pecans. This 3-oz. size is perfect for an afternoon snack!
$2.94
Pecan Log – 7oz
An old-fashioned tradition. Our Pecan Logs are a handmade creation of rich nougat, dipped in creamy caramel, then hand-rolled in fresh chopped pecans. Great as a snack or slice a few to serve to guests.
$5.26
English Mountain Bottled Spring Water $1.57
Uno
Uno is the classic card game that’s easy to pick up and impossible to put down. The instruction guide included features options for tournaments, partner or two-handed play in addition to the original game.
$8.43
Milk Chocolate Raspberry Sticks
Turn back the time with this timeless confection. Enjoy raspberry jelly centers blanketed in milk chocolate. Each 10.5 oz box includes approximately 38 sticks for you to enjoy.
$6.85
Dark Chocolate Blueberry Sticks
Dark Chocolate and blueberries, it’s the perfect combination. Enjoy blueberry jelly centers blanketed in dark chocolate. Each 10.5 oz box includes approximately 38 sticks for you to enjoy.
$6.85
Dark Chocolate Cherry Sticks
Dark Chocolate and Cherry, what a great match for your sweet tooth. Enjoy cherry jelly centers blanketed in dark chocolate. Each 10.5 oz box includes approximately 38 sticks for you to enjoy.
$6.85
Dark Chocolate Orange Sticks
Citrusy and velvety describe this sweet treat. Enjoy orange jelly centers blanketed in milk chocolate. Each 10.5 oz box includes approximately 38 sticks for you to enjoy.
$6.85
Milk Chocolate Orange Sticks
Citrusy and velvety describe this sweet treat. Enjoy orange jelly centers blanketed in milk chocolate. Each 10.5 oz box includes approximately 38 sticks for you to enjoy.
$6.85
Silverware N’ Extras
Silverware N’ Extras $0.00

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Reviews

Brandi
We went on Friday around 6pm. Was told that it’d be 30-40 minutes wait for 3. We waited inside the gift shop for an hour & never got called. We asked the host & she said to give them 5 minutes.

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Will Grove
Normally This place is a staple for good breakfast.. and some really good Pancakes if you enjoy crispy edges. They actually have pretty good fried chicken.. Usually there is a wait, this time I received a text from Cracker Barrel that said 70 mins wait.. So I decided to make a run since I had more than an hour to kill..And low and behold they text back in like 30 mins, saying our table was ready….So I had to leave DSW expeditiously and head back… BOOM.I’m sitting down at table for like 20 mins without being serviced.. Finally, a waitress came and took my order.. It looked liked they were having trouble because some waitress was ready to go and there was a dispute amongst the staff. Service is usually descent, but considering it wasn’t as busy as I have seen it before I expected better service . I kinda feel like there under new management or something, because there are alot of employees and everybody looking like they confused. Today was not a good experience for the food either.. My eggs looked crazy and was extremely dry, pancakes.. pancakes… the number #1, reason I am here is for the … They were super chewy!!!! Definitely not a good experience.

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Ben Schnose
Overall everything was pretty average. We started with fired pickles which looked a little greasy but tasted good The chicken had good flavor but was a little tough, the apple slices were very sweet, and the Mac and cheese was basic and a little watery (but not as much as the grits.) The biscuits and cornbread were very nice. Our server wasn’t very efficient but she was friendly.

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Nichole Blake
When we came it was not busy at all, but we still had to wait for a table to be cleaned to be sat. Waitress was the only good thing about the experience. Food was mediocre at best. Restaurant was dirty and during our entire visit there was no attempt to clear tables. Very disappointing. I hadn’t been there in a long time and was looking forward to it. Probably won’t go back. Especially for how much I spent. Should have gone somewhere else.

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John Lapolla
Arrived around 7:30, the place wasn’t very busy. Pleasant greeting and quick seating. Things started sliding downhill from there. Our server, Dana, was okay, but not really welcoming. Brought our drinks and food, and then she totally ditched us until it was time for the bill. She even ignored us when she came back to a table next to ours. We had the beef tips, shrimp and chicken tenders special. Beef tips were hit and miss. Some were chewy, some were tender. Shrimp was okay. Chicken tenders were crispy and tender, BUT, we really wanted some ranch dressing for dipping. Couldn’t get Dana’s attention, so we flagged down Haley and asked her to please help us out. She nodded, then proceeded to totally ignore us, even though she was back and forth past us several times. We gave up on trying to eat the tenders and took them home in a box.

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Tamara Sankofa
This Cracker Barrel has TERRIBLE customer service!!! One star is one too many. My daughter and I had breakfast on Sunday March 19, 2023 at 10:45am. When our food came out, it was cold. To the point, that the butter wouldn’t even melt across the pancakes. The waitress did not come to check on us until 10 minutes our food came. By the time, I had an angry 5yr hungry and could care less about her cold food. For the sake of a scene, I let her eat her food. She’s 5, they don’t care about the mediocrity of the food, they simply want to eat. Once the waitress finally came back to check on us, I asked for the manager. I forgot to mention earlier that when I ordered a cup of decaf coffee, it didn’t come out until my food came out. So about 20 – 25 minutes for a cup of coffee. Back to the story, I asked my waitress to send over the manager. Approximately 10 more minutes had gone by and still no manager. I suspected that the lady standing up there with the iPad was the manager but I was not for certain. Once my waitress came back to the table, 10 minutes later I asked her if she told the manager I needed to see her, she said yes. I asked her to go and remind the manager I needed to speak with her. I watch the waitress walk over to the lady with the iPad, and sure enough it was the manager. She came over right away. This indicated to me that whatever I wanted was not important nor of any value. Once the manager came over, a heavy set black woman I asked her if the waitress told her that I wanted to see her. I told her I had been waiting over 10 minutes. The manager stated yes she told me but I was busy doing other things, what can I help you with? I cannot believe her attitude when she was speaking with me. It was as though she hated everything about that job. She was not friendly she had absolutely no customer service skills whatsoever. I told her that my food came out cold and my eggs were not cooked as requested and my bacon was hardly cooked at all, it was nearly raw. I also explained to her that my daughter’s pancakes were cold but due to her having a meltdown I allowed her to begin eating them. Anyone who knows about cracker barrel or as ever had a meal there knows that they always bring warm syrup out. I told her that it was not warm and I would like to have it warmed. The manager decided to take my meal back. When she brought the mail back out, I was shocked that the pancakes still were not hot. The butter did not melt, but I was not going to have it sent back again. I already felt uneasy because I could not see who was handling my food back there in the kitchen. As I began to eat my meal, it was not appetizing at all. Just as I went to take another bite of the dry and cold pancakes I noticed there was a piece of hair in my food. This was after I cut into the pancake so it was cooked in the batter. At that moment I felt as though she did something to my food. I told her of the incident and she told me that she would take care of the bill but her attitude about it was absolutely terrible. As though I did something to her. It’s no wonder her wait staff operated the way it did, her leadership was unprofessional and unbecoming. Cracker barrel does not have an abundance of restaurants in the area. It’s a shame that I have to make a decision not to support and bring my business to this cracker barrel that is within close proximity of my home because I can’t count on quality food and excellent customer service. I am highly disappointed.

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T. Hutson
My server was Dominique she was pretty decent I couldn’t tell if she was learning or not but we never got our refills. I didn’t like the coffee drink I was given nor was I giving a chance to order something else and replacement of it. Or food took a bit of time to come out but once it came out it was good. The bacon was a little overcooked. It also took us a bit of time to get our biscuits. Me and my friend had the same meal however her portion of hash browns was a lot bigger than the three spoonfuls that I had like literally I took three bites and it was gone. So if you really like the hash brown casserole I advise that you order it as an additional side and not as a side for your grandma sampler. The cashier and the manager were really nice.

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Shannon Bray
If I could give zero stars I would. I ordered curbside yesterday and after calling to inform of my arrival, I was told my order wasn’t ready yet. After waiting another 30 minutes, I called again but was told to hold and then hung up on. So I walked inside and was told my order still haven’t come out yet. After another 10 minutes I finally received my order. I get it home and the food is ice cold! The mashed potatoes and gravy were as hard as a rock. And when I heated them up the gravy didn’t even melt. I just threw them away. The chicken tenders were old and cold. And half the fried shrimp didn’t have a coating on them? I ordered a cheeseburger kids meal for my daughter and the burgers were raw in the middle, despite the website stating all kids burgers are well done. I was totally dissatisfied with my experience.

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Glynis H.
I ordered my food online. It was scheduled to be ready in 20 minutes. When I arrived it wasn’t ready. It still wasn’t ready 30 minutes after the original time. I asked for a refund. It took them 20 minutes for the refund. They only refunded the money for the food and not the tip. I waited another 10 minutes for them to complete the tip refund. During the entire process, the food still wasn’t ready. The customer service was horrible as well.

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Gabby Bryan
Whwn qe arrived we were told 15 minute wait. No problem. (Heaven was our server she was okay but not very attentive to refills.)

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