Counter-serve eatery dishing up Mexican classics including hand-rolled tortillas, burritos & tacos. Based on 864 reviews, the restaurant has received a rating of 3.5 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1620 E Craig Rd, North Las Vegas, NV 89030
Phone: (702) 960-4290
Hours
Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
Tuesday | 10:30 AM–10 PM |
Wednesday | 10:30 AM–10 PM |
Thursday | 10:30 AM–10 PM |
Friday | 10:30 AM–10 PM |
Saturday | 10:30 AM–10 PM |
Sunday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Harvi Fisher
I really didn’t expect much, as this is a chain, but boy was I wrong. Walked in and greeted by a young man immediately. I had the fire grilled beef enchiladas and they were delicious! The beef had tons of flavor and the hatch green chilies were tasty, as well. Topped with cheese and ran through the oven to make it some melty goodness. The entree came with a side of beans and rice and the beans were so dang good. Glad we decided to give it a try.
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Sandra Gonzalez
Delicious food and drink. My favorite is a Shredded chicken burrito with rice, black beans, pico de Gallo, cheese, sour cream, with greens Salsa, enchilada style. I always ask for the house dressing. And the mint lemonade is so good.
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Charlene Watson
OK, let’s get started… I’m not gonna go in on the actual location on Craig Rd even though they constantly mess up my order, I’m going to let you know about their customer service representative name, London. Not only is she extremely rude and incompetent but her supervisor Rebecca was 10 times worse, they actually have no training including home training. If you have any type of problems with your order and try to get it resolved, you will not be helped. You will be talked over and disrespected. They will call you a poor excuse for a customer and hang up in your face, what they fail to realize is here in Vegas. There are so many other options that café Rio so they truly have just lost a customer and if they keep allowing their people to treat their customers this way they will be closed permanently.!!!
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Melissa D
THEY ARE TIPPING THEMSELVES ON YOUR CARDS. I was just at the Craig location in North Las Vegas, I ordered through the drive thru, just a plain burrito. When I got the the window to pay for my food I wasn’t given a total but handed the card reader. I inserted my card and it usually asks if I would like to leave a tip, today it did not it just told me to remove my card. The guy at the window said my food would be out shortly and did not give me a receipt. A few moments later he handed my food and then I drove off. I barely left the shopping center when I checked to see if the receipt was in the bag (because I wanted my points) there was no receipt which felt odd because they always give me a receipt. So then I check my bank account and I was charged $15+ on a burrito that’s $12+ (I know this because I get the same thing every time) so I drove back to find out what I was charged for. I asked to speak to a manager she asked for my receipt I told her I wasn’t given one. I told her I was over charged and I didn’t know if I was charged for something I didn’t get or if they decided to tip themselves on my card. She was able to pull it up and they indeed tipped themselves on my card. She said “maybe one of their fingers slipped” then she asked if there was anything wrong with my food I told her no I was just over charged and I did not authorize that tip. She then refunded me the tip in cash. Who knows how many people they are doing this to without their knowledge or authorization! They thought they could get away with it since they didn’t give me the receipt, only because I am a frequent customer I knew something wasn’t right. They are out here scamming us.
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Raymond Pfand
6 Oct 2022 update.
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Jed Rawson
solid cafe rio. kids quesadillas are free – which is great for our 2 sets of twin girls – and it was super clean. friendly staff.
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Francine Beanan
Food is delicious. Staff is so helpful and friendly. We go there once a week. Good promotions too!
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Dondrae Dawes
These guys had amazing customer service and the food was so good. It’s always fresh. They even offered us free same Tres Leches.
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Carlos C
As a first time guest: Food was good. Service was prompt.
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ilrock
I absolutely hate this location! This location is literally seven minutes from my home, and I always go to location on 215 indicator because the service is better. This is like my fifth time going to this location in the atmosphere here is unwelcoming. When I walked in there was a young man standing at the register, who looked me dead in my face and didn’t say a word. I’ll wait in line behind family, but they were undecided on what they wanted and told me me to go in front of them. when I got to the front of the line there was no one on the line to greet me. The young lady who made my food seem to be in a rush, and more concerned chatting with her coworkers, instead of assisting me with what I needed at the time. Even though this location. It’s close to my home. I will continue to drive 15 to 20 minutes away to the 215 N. Decatur location because I’ve never been treated badly Bear.
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