Based on 154 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
160 N. Gulph Road Space C262B, King of Prussia, PA 19406
Phone: (610) 320-2050
Hours
| Wednesday | 12–7 PM |
| Thursday | 12–7 PM |
| Friday | 12–9 PM |
| Saturday | 12–9 PM |
| Sunday | 12–6 PM |
| Monday | 12–7 PM |
| Tuesday | 12–7 PM |
Menu
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Photo Gallery
Reviews
Michael Godley
Located in Savor the food court in King of Prussia Malls center connector on the mid level.
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ALEX VALENCIA
First time visiting the Melt Shop and had high hopes after seeing all the good photos of food. Worst experience I’ve had in awhile. Was greeted with a “what do you want” – looking past the less delightful warm welcoming to ordering I proceeded to order and ask questions in regard to some menu items. The whole interaction felt as if I was disturbing this employee’s break to ask a question. Food took 15-20 mins to come out , half the sauce missed the chicken and drenched the fries instead. The food at least tasted better then service Provided but was not worth the time or money. I’ll be honest , I ordered more food from other stands by this place and the service / delivery time / food was way better ….. don’t waste your time on this shop ….
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Nat E
This is at the malls food court. I was super excited to try it since the pictures liked amazing! I was so disappointed. I don’t think I have ever experienced ruder or slower service at a food court in my life! There were four coworkers and I was the only customer they were serving. The cashier (young lady with long braids) had the worst attitude, greeted my family by saying “what do you want”. After every item she would say “what else” in an arrogant manner. Then had an attitude when I realized I didn’t have my wallet on me and called my husband over to pay (he was sitting at the food court tables 25-30 feet away). Then she questioned him when he came to pay saying “you’re going to pay for her?” Not sure of this was because we’re a mixed family or what but I didn’t appreciate the attitude. All I ordered were two shakes and a four piece loaded fries. Then went next door to order for the rest of the family since they didn’t want anything from there. I placed a larger food order next door and got it within a few minutes, it was fresh and piping hot. I had to wait about 10-15 minutes for Melt Shop to get our food ready. When we finally got it, it looked great but it was luke warm! The shakes were ok. The flavor was also lacking, not sure if it was because it hardly had sauce on it or if that’s just their flavor profile but it was bland. It didn’t look anything like the picture either. The whole time I waited, I could see the coworkers talking, and interacting with each other in a very friendly manner to just not at all with the customers. I literally saw them laughing and smiling, so I don’t understand why they couldn’t have the same energy when talking to customers. Again, I wonder if it was due to us being mixed race family or if they are just plain rude to customers. Needless to say, I won’t be back and I do not recommend.
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Jenna Bishop
Always spot on food here at the Melt Shop! I’ve never had bad food when coming here, and have always thoroughly enjoyed my meal. Pictured is the “Classic” grilled cheese, which is made with American & NY cheddar on country white bread and it’s always fresh and on point. The “Shop Tots” are herbed parmesan on tater tots, and they’re always crispy and hot. Last but not least, the Oreo Shake is absolutely delicious, and literally filled with Oreo pieces. Always a 5/5 meal, definitely give it a try!
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christian roslowski
The one that’s not even 5 minutes from my house shut down a little while ago and I’ve been missing my Nashville hot honey chicken sandwich and loaded tots. Decided to drive 40 minutes from home to come here for a fix and they told me they were closed at 7:16pm, and hour and 45 minutes earlier than the Goog Maps said. Infuriated and disappointed.
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Anson Ni
Shouldn’t have taken me more than 45 minutes to get the food. By the time I got the food, it was completely soggy and not good at all. Flavor was off, fries weren’t seasoned well Overall bad experience, wouldn’t recommend by me and my whole family.
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Cathy W (Cat)
I was too hungry that I forgot to take pictures of my food before I gabbled them down. The Avocado Melt was pretty good. Crispy on the outside and hot warm avocado with cherry pepper in the inside. I also ordered a Mike’s Hot Honey Chilies and a kids meal Grilled Cheese Melt. Delicious!
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Aric Becker
Quick service and decent sandwiches. Staff treated us kind. Was a little expensive but we enjoyed our meal. We got a Nutella Milkshake, Fried Chicken melt and a Vegan Bacon Burger. The milkshake was delicious.
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Holden Adkins
I’ve worked in the mall and frequented this place for about 3 years now. It’s honestly very hit and miss. The biggest frustration is the service. Today is a slow Monday and I stood at the vacant counter as the only person in line for about 10 minutes without being so much as acknowledged. I eventually gave up and then watched another person meet the same fate. On my last visit, I asked if I could have Bleu cheese instead of ranch on my chicken tenders and the cashier was entirely mindblown by this request, it took us a while of negotiating before we figured out how such a request was possible. Most of the food could be described as just ok. The fries as soggy and I recommend avoiding them. The Mike’s Honey Hot sandwich is their biggest stand out item in my opinion. That is the one item I highly recommend. And while they are certainly overpriced, they’re still probably the most affordable restaurant in that particular food court. So in conclusion, if you can convince them to serve you, stick to the Honey Hot sandwich and you’ll be ok.
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Dax Soni
Very bad experience. Food was out of stock so I asked for a refund. Manager won’t come out of office to process a refund and employees were laughing about it. There was no other customer beside me. This is ghetto and will close down soon.
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