Chain selling crispy pizzas featuring provolone cheese & lots of toppings, plus oven-baked subs. Based on 245 reviews, the restaurant has received a rating of 3.2 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2914 Vine St, Cincinnati, OH 45219
Phone: (513) 373-4304
Website: https://www.donatos.com/?location=414
Hours
| Monday
(Labor Day)
|
11 AM–12 AM
Holiday hours
|
| Tuesday | 11 AM–12 AM |
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–12 AM |
Menu
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Photo Gallery
Reviews
Ms Pepper
Got an Uber eats order from this location. The side salad wasn’t siding. The mushroom sauce hoagie was antique looking and wasn’t saucing smh. The last order I received from this store, they forgot a whole sandwich and told me I can drive to get it. If I was going to drive I wouldn’t have placed through Uber eats. Throw the whole store away.
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E Casey
Terrible! Their specialty Hot Chicken pizza- no pickles, no ranch, few pieces of chicken. So bummed, the reason we ordered from Donatos was so the kids could try this pizza. All the pizzas were cold.
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Lauren Schmitz
This location took our money and then refused us pizza. We ordered and paid online, received a confirmation text and delivery time. 2 hours later, 1 hour past our delivery time, we had still not received our pizza. We called the location and waited on hold for 30 minutes, no one ever answered. We drove to the location to just pick up our pizza. The person working said they had no drivers to deliver our pizza. He could not call us to tell us this or apologize for the inconvenience for some reason. We simply asked for the pizza we had ordered then. He said no he was unable to give it to us because it was too old. So we asked for a refund. He said he could not do a refund at this time and that we would have to wait 3-5 business days. So this business simply stole our money. They made zero effort to remedy the situation and simply did not care that they had taken our money and given us no pizza. Will NEVER go back here. We usually like to order Donatos from time to time because we like the pizza but this is the second time we have been treated this way and the second time they did not give us the food we ordered.
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SweetMystique Wright
The service was not that great, I asked for a fresh salad they gave me an order old one . The pizza was not seasoned no enthusiasm or great customer service. Shane on you Donatos
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Chris Hill
No customers in there, but had to ask to be waited on, then had to ask them to take my pizza off of the rack as it sat there after cooking. Seemed like plenty of workers, though.
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Anna G
After two unfortunate experiences here they deserve a one star rating. I placed an online “order ahead” order back in May and it never arrived. I understand that happens but it took over an hour of calling to get through to an employee, who explained they simply overlooked my order – it was not on the way as it was never made. He was apologetic and offered to refund or to expedite the food at a discount.
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Barbara Durham
I think I live too close for them to find me cuz some of them really struggle to find me but maybe that’s a Dasher instead of a deliver I don’t know I’m not very mobile so I can’t just walk there myself
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Blaine Ritchie
Would not take our order because they had nobody working so it’s hard to base what kind of service we would have upon that experience
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Shawn Adkins
Thank you to Casey for being an amazing employee of this location. He understands the value of customer service. We also loved the pizza too, of course!
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Scarlet Andrzejczak
Staff were rude to my husband who picked up the order. I ordered a large 14 inch mariachi beef pizza. It looked smaller so we measured it with a tape measurer and it was slightly over 12 inches, which is a medium. No sour cream or napkins with it. Hardly any jalapeños. My bread sticks were so burned that I could not eat them. They put the wrong sauce in. Money down the drain. I expect a response and a refund.
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