Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 306 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Drive-through ✔️ Delivery ✔️ No dine-in
Address:
7742 Lakeshore Blvd, Mentor, OH 44060
Phone: (440) 257-7790
Hours
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Monday | 5 AM–8 PM |
Tuesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Leeanna Tizzano
I received excellent service today I ordered a latte and I got it cold but I wanted it hot and the team member whose name I didn’t get graciously remade it for me. Thank you so much I really appreciate it. Just another reason to love this location.
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Rose B.
This is a private ownership Dunkin and every-time I go my drink is made wrong. The avocado toast is cold when I received it. Charge you 1$ extra for every add on. Don’t waste your time
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TIFFANY HAWKINS
I’m out on the road at 5 in the morning so this location is only one near me open for business at that time. More times than not my order is wrong. Usually I go through the drive thru but yesterday I went inside. I ordered a drink and a sandwich, which I watched the lady make without gloves. Gross! Customer service is hit or miss at this location. Cant say I’d recommend them. Included a couple pics of when they actually get it right.
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Cherry Bomb
Everytime I go my coffee tastes sour, it is never good. I’m not sure who wants to eat a bagel like this and when I asked for more cream cheese they told me it would be an extra $2. Dunkin at its finest.
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Shelby Hollen
So I went through the drive-through this morning and the lady at the window didn’t even tell me good morning or hi, how are you? Didn’t say nothing to me that is not great customer service at all and then when she handed me my change back, she didn’t say nothing literally absolutely not a single word the whole time I was at the window. I just had the worst experience ever this morning with getting my coffee and I will probably never go back to this Dunkin’.!
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Anthony S
Terrible customer service. Coffee is hit or miss but recently its been tasting very sour. Food is usually burnt. Dont waste money or your time going here.
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Mike Roberts
Everything my wife goes there the order is wrong. Well today was another first. Ordered a dozen munchkins,got home to have some and there was only 10 ! Employees can’t count to 12 ??! Wow….
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samantha woodman
Alyssa and her awesome crew took amazing care of me yesterday. Will definitely be back! Thanks to all of you!!!
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Dann Hunt
Coffee was made wrong so I humbly requested to have it remade all they did was pour the label off of my same coffee and then gave it right back to me like I wasn’t going to notice. This location needs some retraining
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Michael Simoneau
Often botched the order, with some challenging language barrier with some of the staff. Often out of common items, but is also incredibly busy and does relatively well all things considered.
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