Longtime Ohio chain featuring a signature submarine-style burger & other hefty sandwiches. Based on 293 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Takeout ✔️ Delivery ✔️ No dine-in
Address:
2625 E 55th St, Cleveland, OH 44104
Phone: (216) 361-2335
Hours
| Wednesday | 10 AM–1:30 AM |
| Thursday | 10 AM–1:30 AM |
| Friday | 10 AM–1:30 AM |
| Saturday | 10 AM–1:30 AM |
| Sunday | 10 AM–1:30 AM |
| Monday | 10 AM–1:30 AM |
| Tuesday | 10 AM–1:30 AM |
Menu
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Reviews
Nathan Murphy
The hot butter cheese steak is by far my favorite sandwich. I order from several different mr hero stores threw out ohio and thankfully I work around the corner from this one! The quality at this particular store is amazing! I come in several times a week. I just wish they had a better rewards program.
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Johnny Brown
I got a cheese steak the meat was over cooked, the onions were uneatable and I requested onions mushrooms and there were no mushrooms on my sandwich and the wafer fries were undercooked
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Michael Robinson
Although the lady at the register was very pleasant and tried her best to assist me, she wasn’t. The management had no clue what they were doing and in the process lost my online coupon from Mr. Hero and then told me he was sorry, there’s nothing he could do. And didn’t try to make amends. After the negative and I don’t care attitude, I decided not to purchase anything from this store.
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xtubefreak
I ordered a meal for a friend of mine & the worker (heavy set dark complected dude) got upset because I placed another order. Wow I thought he would be happy to make time go by. And the food was disgusting. I can tell he didn’t even bother seasoning the meat at all. I will never eat here again
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LaDonna Battle
Yep, they are right…pretty ghetto. This use to be a really good location. We would take a trip from the west side just to grab a sandwich. Picked up a sandwich yesterday and the vegetables on the roman burger were wilty brown with an old taste. Pretty sloppy sandwich. Doesn’t matter where the restaurant is located, the food should be good at best. This was bad. Time to make some changes….
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Jim maria
I was at work and ran out to grab a roman burger i ordered my food 14 in roman no onion…. it took 5 min for her to take my payment. I got my food got back to work and not only did it have onion it also had banana peppers… wth… i know they didnt change the menu cor banana peppers to be normal. But a huge disappointment i was excited and expecting a good sandwich:-(
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Howard D Hale
It was late night and I was hungry. I wish I would’ve taken a picture of how the sandwich was cut…man it was like whoever did it was blindfolded. Outside that it wasn’t as bad as that last greasy Roman I had! I’ll give them another chance but I’ll have the pics!!!
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Toriano Ynotme G.
The most ghetto Mr.Hero. Instead of Cashier cooking she most experienced. The girl on grill is training. So they not taken any more order for 15 minutes. Her grill is filled with orders. By Mr.Hero its been good they not black own
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Shi’Yana McKee (Shay)
I ordered a Chicken Philly on Uber Eats from this location and did not receive that. What I got was a Chicken bacon and ranch sandwich. When I tried calling the store about the issue nobody answered. So now I have an inedible sandwich because I also can’t have red meant.
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Ms. T Jackson
I spent $28 dollars and my sandwich I ordered wasn’t right. When I took the order back the two guys that were working were very unpleasant and argumentative just, out right disrespectful and unprofessional . The people working there don’t even know how to make the sandwiches properly. I Received my money back for the order. They have Horrible customer service skills and I’ll never buy anything here again.
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