Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 857 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
1910 E Interstate Hwy 2, Donna, TX 78537
Phone: (956) 461-9060
Website:
Hours
Wednesday |
Open 24 hours |
Thursday |
Open 24 hours |
Friday |
Open 24 hours |
Saturday |
Open 24 hours |
Sunday |
Open 24 hours |
Monday |
Open 24 hours |
Tuesday |
Open 24 hours |
Menu
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Photo Gallery
Reviews
Nora Palacios
Made my order online and when I arrive it was ready. I just had to wait for the orea shake, which it is good cause that means it was made fresh.
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superk1999
Jack in the Box at 1910 East Interstate Highway 2 in Donna, Texas, zip code 78537 was surprisingly a very pleasant breakfast experience for a fast food place! The breakfast was delicious and the burgers were delicious as well. All the food was fresh, hot, and tasty. It was clean and quiet too.
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Randy Meave
When it first opened they were like any other Jack in the Box, the food is good and the wait time was average. Over the years, but especially most recently, they have been slowing down. When there’s no line, typically you’re waiting anywhere from 10-15min, and that’s because I usually order for one person, myself. If there’s a line or I’m ordering for one other person you’re there for a minimum of 20 minutes, sometimes more. I’ve worked in the food industry and I used to get rude customers when they just waited 5 minutes for their food, so I try not to be rude, but 20 minutes for drive-thru is excessive. I’ve worked with an understaffed kitchen and we still didn’t take that long with orders. Also, I’m not exaggerating, I timed it using the time on the receipt and the time on my phone. Your receipt tells what time you placed the order. I’ve also tried using the app to, ‘order ahead’ to give them time to prepare the food, but even that doesn’t make much of a difference. The app usually says 7-9 minutes for the order to be ready, so I’ll take off in 10min, but I’m still there for almost 15 minutes, almost as if they start preparing the order after you get there which defeats the purpose of ordering ahead so the food is ready. As fast food restaurants go, I like Jack in the Box, and this particular one does a decent job on the food, but the wait time is horrible.
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Christian Jeremiah
Horrible service all around. I ordered Bacon Ultimate Cheese burger. I asked for it dry. They made me park in space to wait for it. Only to wait 15 mins to get the wrong order. I took off smelled something off I checked it and they gave me someone else’s order. I got egg rolls and chicken strips. I went back told one of the employees told them they gave me the wrong order. He just grabbed the bag didn’t say sorry or nothing. Threw it away. Came out with my bag. Only to go home and the burger had everything on it! I tried calling their phone number but it’s disconnected. Don’t know why they have a phone line .
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Dianna Garza
This place took over 20 minutes to take out our order out to the parking lot. No ranch or ketchup, which I asked for at purchase window several times . Staff was attentive, offered a drink for the wait.
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Savage Cabbage
Food was good and all but they definitely need marked parking spots for people waiting for food they had poor dude playing guessing games trying to give the right orders to the right people
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Eddie Oviedo
If you’re in a hurry this isn’t there place for you! This is the 2nd time i come here that i get terrible service, i don’t mean there people i mean the service. I’ve had to wait longer and longer before getting the order. Get better management Jack!!
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Jordan Arias
Worst thing ever ! I waited for about 25 min in drive thru all so they don’t have what I wanted . And now another 10-15 min to wait to get out the line . this is the slowest fast food place I’ve been to . And its ALWAYS like this I always go back trying to think maybe it’ll be faster but nope .
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Crystal B
Waited about 25 min in drive thru line, finally got to place my order and the guy taking orders was rushing me. Then I drive up to the window and they tell me they can’t make my food anymore because the fryers stopped working so they weren’t taking any more orders. Ridiculous. I know things happen, but they were rude about it and didn’t even apologize. I had waited almost a half hour in the line only to leave with nothing. it’s just very upsetting. The last time I came here I also received rude service and they messed up my order. I will not be returning to this location.
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Homero Lopez
Food was o.k after a 28 min. Wait time. Seems like they cater more to drive thru customers 1st. Inside wasn’t very clean. I brought the wait time up twice to manager but it didn’t change anything. Probably won’t go here again.
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