Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 354 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
9148 Calumet Ave, Munster, IN 46321
Phone: (219) 525-3500
Hours
| Sunday | 8 AM–10 PM |
| Monday
(Labor Day)
|
8 AM–10 PM
Hours might differ
|
| Tuesday | 8 AM–10 PM |
| Wednesday | 8 AM–10 PM |
| Thursday | 8 AM–10 PM |
| Friday | 8 AM–10 PM |
| Saturday | 8 AM–10 PM |
Menu
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Photo Gallery
Reviews
Anneke DeVries
Usually my experience at Potbelly is great. Unfortunately, today my family member picked up a BLTA sandwich for me, and I opened it to reveal only the “B” had been provided. I have never written a negative review anywhere prior to this, but I figure it is helpful if this is brought to your attention.
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Cathy MacCulloch
Walked over from the hotel, ordered a salad to go. Walked back and found they gave me the wrong thing. My fault for trusting them to give me what I paid for. I should have checked it. It’s too hot to walk all the way back just to get my order right
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Allison Hafertepe
Ordered online, pick up was not ready on time. The sandwiches were burnt! The edges were black and when I opened my sandwich to take a look, there were burnt crumbs all over the entire sandwich. Not very appetizing. One sandwich was also missing 3 ingredients. Lastly, they were so sloppy and hard to eat. It was obvious that they were not paying attention to what they were doing when these were made. Will not be ordering again any time soon.
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Claudia Gunter
I get the SAME thing EVERY TIME… I go there just to have a mushroom melt on Flatbread loaded with toppings (minus the mayo)!!
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Dawn Harrison
I love their food and I always get good service. I picked up some food today, and they forgot to give me my salad dressing and the add-ons for the salad. I gave them a call and the girl was so nice and she refunded my money for the salad since half of the stuff was missing, but this is not something that normally happens at this particular store. This was the first time it ever happened, but they were also so busy that the line was practically going out the door. And still they were very very nice about it and they took care of me no problem and refunded me.
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Perlywerly
I always choose this location because the food and service is always consistently great. It’s not the closest location to my home but I have never been let down. Tonight, I ordered online and picked up. I never really look at the order until I’m home and ready to eat. These were the worst salads I’ve ever ordered from Potbelly. And I’ve been to several different locations across the city and Suburbs. At first look, I can see they were not as fully packed than I’m normally used to. When I open them, the apples intended for the uptown were in my underground farmhouse. Because eggs are in the farmhouse, i cant just move the apples to the uptown because its been mixed in with the egg. I tried to eat the farmhouse but there is an apple taste that does not mix well with the farmhouse ingredients. I dont know if I want to eat the Uptown. I feel like I wasted $22. (This total includes a bowl of soup) The salads are untouched in the pic.
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J T
I usually have no problems at Potbelly. But this day was the exception.I placed an order for an online pickup order at a certain time. Order wasnt ready by the time selected. The particular person who was on wasn’t savvy on how online orders work. I have to make sure that person isn’t there and the one who is highly efficient is there.
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Brilliantbrunette89 silva
They always forget my second bag of chips and jip me on Mac and cheese through grubhub. Twice they did that.
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Jay Mariduena
Hands down the best customer service ever received at this location! We had the pleasure of meeting Ricky tonight and he was awesome. He was very attentive and professional and the staff was too. The place was clean and fully stocked but it’s his customer service that’s worth applauding, thank you Ricky!
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Trinity Castillo
Ordered a Powerhouse Salad, they said they had no chicken. How do you run out of chicken when a large portion of your menu items include chicken? Also, an employee’s underwear were on full display while preparing food. Lastly, open my chicken less salad and I get brown avocado, with part of the skin still attached. Never coming back to this one.
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