Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 271 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1385 Maine St, Poland, ME 04274
Phone: (207) 813-5055
Hours
Monday
(Labor Day)
|
5 AM–7 PM
Hours might differ
|
Tuesday | 5 AM–7 PM |
Wednesday | 5 AM–7 PM |
Thursday | 5 AM–7 PM |
Friday | 5 AM–7 PM |
Saturday | 5 AM–7 PM |
Sunday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
D P
Coffee is always messed up or tastes burnt, they forget to give you parts of your order and NEVER pick up the phone
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Trisha Dubois
Freezing cold at a double header baseball game and 4 large hot chocolates were given to us 2/3 full. Where is the customer service anymore?
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Zachary Hatch
Very slow service. Ordered online and used the drive through. Still waited for 20 min. Wanted to drive off because I would be late for work and I was not expecting to wait that long. But since I payed for my order online I had no choice. Seemed there was a single person taking orders and handing them out in the dive through and a single person making orders but and 4 others just watching the others work. Not sure why it takes so long in the morning when there seems to be plenty of staff. At least my order was correct.
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Toby Tenuta
Absolutely above and beyond service from Mercedes and the morning crew.
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Bobby Jo Gagne
This afternoon I went into the Dunkin’ donuts at 1385 main Street and ordered a macchiato I had $946 points on my app which I use 900 of them which I thought covered my macchiato come to find out after my points had been deducted that it did not cover my beverage and the team member I refuse to give me my drink unless I paid cash for it after my points were already gone so I had to suggest ordering a latte instead of a macchiato because that’s what the points were for this is just ridiculous. I was also told that I was not able to get my points back and that I had to pay for the beverage or that was it. I go to this Dunkin’ donuts every single day and spend my money there needless to say I was not satisfied with this service.
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Dirk Stowe
This store never has what I want or I am sure others want! I ordered a hot chocolate for my son and was told the machine is broken! Sounds like McDonald’s and their ice cream machine! They didn’t have any cheese bagel twists! Only things I stop at DD for!! Don’t waste your time!
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Deanna Childs
Only leaving one star because It won’t allow me to leave zero stars! This location is a joke! I order my drink at 5:28 pm I walk in to get my drink at 5:48 just to tell me sorry we cleaned our machines already. Mind you they have 3 employees working at this time. Now back up a few months ago, I ordered my drink 1 hour before closing…I show up there to get my drink and what do u know sorry we shut down our espresso machine already. I say to her it’s an hour before you guys close! So here tonight I order my drink over an hour and a half before closing…and you guessed it no drink tonight either! Not to mention they are like sorry we’re not trained on how to refund on the app. THEY EXPECTED ME TO LEAVE WITHOUT GETTING REFUNDED! IS THAT HOW YOU MAKE YOUR MILLIONS DUNKIN DONUTS IN POLAND!?!? I spend a lot of money at dunkin donuts ….needless to say I will be giving my money to a different location!!
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Timber Wolf
All of our drinks were weak. Took 20 mins just to get 4. Staff is rude too. And the last time before that i ask for extra sugar. The label said 1 sugar.. Smh
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Kate Maguire
Service was slow. Went there at 610 pm asked if they had frozen coffees they said yes I ordered one went to the window for them to say they turned the machine off because they close in 45 min. It was a 95 degree day.
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Kimberly Marie
They usually get my order correct, some staff are better than others. The woman cleaning the outside of the drive thru windows while I was at the window and smoking a cigarette…less than impressive. She could’ve thought that through a bit better. The young lady actually giving me my order through the window was very professional and kind.
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