Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 147 reviews, the restaurant has received a rating of 2.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7226 W 191st St, Tinley Park, IL 60487
Phone: (708) 263-4080
Hours
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
Photo Gallery
Reviews
LaVaa Buckles
This place doesn’t deserve 1 star however, I had to give them the lowest. I placed an order online for pickup. Once I arrived my order was NOT on the pickup shelf. No biggie. I had a simple order burrito with guacamole. Not only did I not get the guacamole I had a piece of hair wrapped around some tomatoes instead. I called the store but got connected to a customer service representative. She refunded my money but I didn’t feel totally compensated since this was a lunch break. So I had to finish work hangry along with a headache.
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Nichaela Chante’
0/10. thé attitude of 1 worker ruined my experience. didn’t even let my coupon go through. then messed up my bowl. then gave me a bag with sauce wasted everywhere. and had the nerve to have an attitude about it. had sauce all of my stuff and didn’t even attempt to wipe off my things or show any remorse just had a straight attitude the entire time. needs to be fired and never work in a setting like this again.
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Adam Russell
This place has gotten my order wrong more often than not. Today I got a large bowl of almost every topping. What I retrieved was a bowl of rice and beans. Ridiculous how often they mess up.
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Jim Hughett
It’s bad…. This location continues to get worse and worse. There never seems to be more then one worker any any given time. Pickup order don’t seem to be made until you show up.
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Kay Alonge
We came in at 8:30p when they close at 10:00p. They had all the toppings pulled on the back counter and everything was FIFTHY. There was food everywhere, her gloves were so dirty that the top of our containers are even gross. I’m only giving 2 stars on service because they were friendly although very unorganized and slow. When we checked out and asked for chips and Guac they charged us for them only to tell us they were out of chips. We will never be back to this location, the other ones in the area are much better.
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Lars
This has been the 3rd time I’ve placed an online order with this store. To be frank, there has been approx. 5-10 pieces of steak in my steak bowl each time. Another time, I elected to order a quesadilla with white rice and beans on the side; not only was the rice cold and hard, but the when the beans were placed into the container, there was seemingly no regard for the amount of juice that followed the black beans, leaving the container soggy and flimsy. Not only is the rice subpar and almost always cold, not even a full serving of meat and soggy food containers, but as a former employee of this store, I am utterly disappointed and embarrassed to have worked here. Additionally, my family members have also placed online orders at this store and the food has repeatedly prepared incorrectly. To be frank, I’m truly looking forward to the closing of this Chipotle store.
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Alejandra Ayala
Idk who the cook is but give them a raise! This chicken is always so flavorful and cooked to perfection. I will say that the rice is usually undercooked but I still prefer this chipotle over any other in the area. I can tell that they are severely understaffed, there just isn’t enough people to keep up with the foot traffic this place gets.
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NartOutHere
do not order online or through the app from this location, they will give you nothing! i actually went in another time and got it served where the difference is crazy. also while i was there, the staff were completing online orders and witness them with my own eyes, putting nothing in those bowls. I feel bad for those online orders which are getting SCAMMED!
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Brittany Williams
First time ordering from here! And if I could give a 0 I would. Food was absolutely horrible, everything I ordered was ice cold I had to reheat to everything. I couldn’t even eat my burrito bowl I ordered. I had 5 bites and was chewing and biting into hard food. YUCK!! My large guacamole was put in a small container. This whole experience was horrible. The store cleanliness should be rated as a 0. Stuff everywhere by the soda machine. No napkins instead they gave us brown paper towels. The food preparation area was disgusting! Chipotle you should be ashamed serving food to your customers like that!
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Gabby
Taste is off with this particular chipotle. Not sure what it is… I think it tastes like dish soap a tiny bit? And no seasoning. Better locations nearby
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