Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 915 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
300 S Nova Rd, Ormond Beach, FL 32174
Phone: (386) 677-0052
Hours
Saturday | 5 AM–9 PM |
Sunday | 5 AM–9 PM |
Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Mikayla Mason
literally every single time I redeem a reward here I never receive it in my order unless it’s a coffee. I know that my redeemed rewards are on the receipt and on the order because when I’m given my paper receipt it shows it on there. I don’t know if everyone is just lazy or what but if it’s a donut or a sandwich or a wrap it’s never in the order. and granted today when I brought it up they gave me extra donuts but still it’s the point that we are in a rush and clearly you’re in a rush too (understandably) so just do the order correctly the first time. Talk to all your team members and told them to pay attention to the orders
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Dawn Oakwood
Mother’s Day place an online order get to store they can’t find order. I show them screenshot receipt they say that doesn’t mean I was charged for it show them bank account where charge is pending speak with three different employees. Final older of the three tens me to pull up order on app he can’t touch my phone. I ask him how as I placed it as guest he doesn’t know proceed to show him where charge was pending he told me that doesn’t mean anything and that unless I hit I was there in app they don’t get order nor charge for it yet it clearly states charge pending on my checking account with date. Said there was nothing he can do I wasn’t charged and I explained yes pending means it’s taking from your account and why would I be debating trying to get the order o paid for he said well you would be surprised at the things people do to get free. I told him I wasn’t trying to pull anything funny stuff he looked at me and said well just yesterday so lady tried scamming them in front of all customers. Then he grabs my phone and tries finding order and someone else employee chimes in that my receipt number is only in the hundreds and they are in the thousands. Well after being humiliated another employee find my melted drink with an order number as the last three numbers and low and behold it was my order. I ask Josh if I could have the owners number and he said no i gave you managers number (The employee who humiliated me, claimed I could be scamming him, couldn’t touch my phone and did wasn’t even a manager). I ask to speak to the manager at that point he went in back and said they were in a meeting I ask how long and he said a minute manager never came out Cadine made my remade my drink filled my order and went on with my moms dounuts. Happy Mothers Day to me
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Jennifer Phillips
Horrible service today around 6:30pm for a poorly made product. The proof is in the picture. All of these are “Black Ice Coffee’s” & were bought from the same place 2 days apart but look really different & someone that has worked there for well over a year can’t tell you why it’s like this more often then not at 2 different store fronts? I worked in a kitchen & this place has becone very disappointing which is very sad too say because I have been visiting DD since I was a small child & all the way up the East Coast of the US. 0 consistency anymore. Very sad.
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Tracy Shuman
I will drive out of my way every single day to come to this Dunkin’ Donuts. I absolutely love the staff very professional. I come so much they already know my order even if my husband comes. ⭐️⭐️⭐️⭐️⭐️
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Erica Lynch
I went through the drive thru and needed help using my points on my app. The manager along with 3 different staff members helped me. The atmosphere was great. All the staff had smiles on their faces and had great energy. Food and drink made perfectly. This is my favorite Dunkin
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Jacquelyn Anderson
This Dunkin’ is the BEST and the customer service is always amazing. I recently had an issue with a mobile order (it was my fault) and they were so kind about it. Chuck, who is usually working the counter in the morning, is always so friendly and goes above and beyond. I can’t say enough great things about this location. Thanks for all that you guys do!
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Bill Mears
My favorite place to enjoy my latte and donuts.
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Kelly Tomasi
Had a mobile order. Drove the 7 minute drive to get it and had too wait 25 minutes. Whats the since in ordering ahead of you still have to wait 25 minutes. Employees not at all friendly.
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Joe DiMartino
Great location, my Monday morning ritual! It’s not the closest to me but best Dunkin around . Staff is friendly and orders are quick and accurate. Store is always clean. Definitely recommend.
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Rhonda R.
Friendly staff..very courteous! Great coffees needless to say:)
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