Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 56 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1921 N Preston Rd Ste 10, Prosper, TX 75078
Phone: (469) 481-2100
Hours
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Monday | 5 AM–8 PM |
Tuesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
aneri chitodkar
Very clean and place with a good vibe. Dine-in experience was good here, not very crowded or clumsy.
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Boxcar House
Fernando was gracious enough to donate the donuts for our parent breakfast at PCA this morning! He truly has a heart for this community! Coffee and donuts were a big hit and all of the parents appreciate it so much! If you’re hosting an event, I HIGHLY recommend the Prosper TX Dunkin location!!
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Ashley Bustos
When they first opened, the store was well managed and on top of everything! I used to go 2-3 times per week before work. I had to stop going due to the incompetence of the staff. When they charged me wrong for my order, I attempted to correct the situation. It started to happen almost every time I visited, and every time I brought it to their attention, the staff members were argumentative and unwilling. I haven’t gone in almost 2 months and decided to go this morning. The same situation, as always, happened yet again. I was overcharged by $2 and decided not to even fight it this morning. I took my food and left. I will not be returning. I’m tired of fighting the same fight every time. So check your receipts and make sure the same thing isn’t happening to you as well!
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Samantha Calvillo
I have had several issues with several orders and typically let it slide but it’s continued to happen so I did a survey and the manager was not willing to fix anything or offer a refund/credit per the email I received she just said she’d tell her team to do better. Seems that’s the only solution but it never happens. Will be choosing another location or coffee shop as this problem has not been fixed and they are unwilling to make the customers happy
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Akash K
I have ordered customized order and was quick ,easy. Taste was as good as everytime. My go to place for donuts…
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Alice
worst service out of all the Dunkin I’ve been to. Rude staff at the drive through. Breakfast sandwich and hash brown were burnt. Most importantly, when we ask for ketchup and she said “we don’t have ketchup” rudely and shuts the window in our face. Well, every Dunkin around U.S. has ketchup, so why is your store so special? Oh, cause this store despise customers and don’t want to service them.
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Dianaa Pedrazaa
We usually order through the app but today we decided to just order in the drive thru… worst decision. Shay was our cashier this morning, she was very rude, disrespectful, and just a bad attitude in general. When we were at the window she hurried us to leave and we were still missing items from our order. I was reading the past reviews and it seems to be a problem at this location, probably never coming back again.
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Luke Lukaszewski
Terrible! The kids that work here need to really figure out how to listen. I have been here four times and have tried my best to give them chance after chance and they just can’t get it right! I spend at least $40 each time I go and have gone four weeks in a row and each time they forget to give me something, or they give me something else other than what I ordered.
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Hannah Allen
Best team I’ve ever experienced. Beyond impressed with their consistant drivethru times. (at least 5 time faster than Prosper Gates Starbucks.) Kindest staff. Keep up the great work!!!!
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Kent Do
We didn’t end up getting the donuts we wanted but we’re not picky but mostly, I felt bad because there were only two workers there and one of them was training. Three stars because that’s just not fair to them especially when they’re busy. It’s basically one person working since the other hasnt even found their legs yet.
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