Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 772 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
6040 Gurnee Mills Cir E, Gurnee, IL 60031
Phone: (847) 406-4003
Hours
| Sunday | 10 AM–11 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
Photo Gallery
Reviews
Priscilla Rivera
If I could give 0 I would. These people are probably the worst employees I have ever seen. They messed up my bowl by only giving steak and rice when there were CLEARLY…. More add ons! Do you not know how to read a damn ticket? You must be illiterate…
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Laura Kayler (Laura Elizabeth)
We had a chicken bowl for dinner tonight the food tasted pretty good kitchen area did not seem super clean but all in all everything was good
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Brad Helfer
DO NOT come to this store.
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Tom Iversen
Horrible customer service. 9 pm arrival, granted late, but still an hour from closing. Line was to the door. Kids behind the counter were laughing and already preparing to close. Did t get the order right twice, while ordering over the counter. Food was cold on service. I get the service business and being late. But whe. You still have a long line and an hour til closing. Should not be laughing, goofing off behind the counter. Then they have signs offering food for a 5* review. I’d rather pay for my food and get 5* service. Can’t/won’t give a good review even for free food.
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Carla
We go quiet often to Chipotle but lately everytime we order online they never get our order on time or they never make it making us wait longer. One time we understand but it has happened more than 3 times. We worked in the costumer service industry so we try to be understanding but come on it keeps happening. Last night our order was not made so the worker asked my bf to tell him what our order was as he wrote it down on a piece of paper.
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Hannah Marie
Their new sofritas menu protein is amazing! I always love when more veggie options are added to the menu. It might even have a little kick to it (or that might just be the spicy salsa I put on my bowl)
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Paul Chapman-Farley
Literally the slowest service of any place. There was a line of 17 people from the order counter to the door and they had the staff member who clearly had never rolled a burrito before as the only person taking care of adding toppings to orders. Not only that, they were only taking care of Internet orders.
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Williesheia J
Ordered on the app. Orders were accurate enough. We all enjoyed our food. The lady that gave me my food was nice.
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Aiping Zuo
Ordered two bowls to go, came back to the hotel, my friend’s one has a long hair in it. No bigger deal let it slide. End my meal, found these two shells of the avocado in my mouth. Asked for no beans extra white rice, didn’t get any extra. Very disappointed.
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Veronica Kloff-Noble
I didn’t know that lettuce was one of the ingredients of Chipotle guacamole, but apparently it is at this location. On the contrary my salad bowl had minimal lettuce. Love Chipotle but this location can be a miss
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