Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 185 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
14180 W Colonial Dr, Winter Garden, FL 34787
Phone: (407) 614-1805
Hours
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
Photo Gallery
Reviews
SISTERS TRAVELING INT
We wanted that $7 dollar basket deal with the onion rings and fries with chicken tenders.The sweet lady took our order and help us with the best deal we’re we get a sundae as well. We sat outside and enjoyed our brunch. Very clean and inviting and around other nice restaurants and in an nice area.
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Loren T Weisman (M&O Strategist)
It has been 35 years since I was in a Dairy Queen. Last one was up in Cape Cod. Brought my daughter yesterday and the burgers, the fries and the blizzard brought back great memories. I feel what they do, they do very well and the experience was solid. Clean place and an engaging cashier who made it even better for my daughter. It was a slow period and she even offered to bring out my daughters dessert after she finished her meal. We will be back again.
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Kenneth Albino
I’m not one to write reviews but after a few messed up orders you get a little tired of just sitting by. This isn’t my first experience with an order being messed up at this location. I ordered extra pickles and lettuce on a burger and paid an additional fee for such. They were missing from the burger and my previous issue is still lingering. This is the laziest Dairy Queen I’ve been to. Not only does the line take forever to move but the staff is unwelcoming with their lack of enthusiasm and friendliness. What a shame that this location is so new, yet it’s already suffering from poor management if this is how they train their crew to act. Better yet, all they seem to do ask you to share your experience that goes nowhere. Stay away.
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Mike C
The manager called the cops on me for asking for a refund after not receiving what I asked for. This has never happened to me my entire life! I’m completely shocked this even happened. I simply asked for a refund and the manager was being completely unreasonable and wouldn’t even hear me out. He was rude right from the beginning not helpful or polite in the least. I was trying to explain the situation and he just said I can’t give you a refund because the burger is smashed. I told him he was being unreasonable and he asked me to leave and threatened to call the cops on me and when I tried to reason with him he was on the phone with the police. I wasn’t causing a scene, I wasn’t yelling, (irritated yes because he called the cops over such a small thing), but not yelling or cussing or threatening anyone. I was simply trying to have a conversation and he called the cops on me. It was literally NO LONGER than 30 seconds after I asked for a refund and he was on the phone with the police. I didn’t do anything wrong. I don’t understand why I was treated this way just for asking for a refund. This is not how you treat customers. The cops came, I told them what happened and again didn’t get arrested because I didn’t do anything wrong. They said they had to trespass me because no matter what the reason if the establishment requests it. I’m just completely shocked this happened. This was my very first time going here and this is how I’m treated? For asking for a refund? I don’t know what’s going on in this manager’s home life or what he’s dealing with, but that was just straight hateful what he did. I know people need to put food on their table and I don’t want to get anyone fired, but it would be nice if I could at least get my $10 refund and an apology. The thought of being afraid to ask for a refund for fear of someone retaliating against you just to cover for their own bad customer service is concerning to say the least.
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Chris Harmon
The most horrible Dairy Queen I’ve ever been to in my life the chili taste old fries extremely cold manager, snatch onion rings out of my hand and told me they were fresh terrible service for such a great community of Winter Garden. Where you dealing with a lot of high-end clients get it together Dairy Queen this will be my last time visiting. You already have two stars in less than a month old shake my head. And the sad part about it is no one has reached out to me. I have gave them ample time I’m just gonna reach out to ddpr department regulations. The address doesn’t work that they sent to reach out to them to front.
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Wendi Butterley
We have been using a delivery service for this place but the food that comes to the house is always correct and delicious. At first we were choosing Dairy Queen because it was new to our area and had a variety of ice cream treats to enjoy. Now we do it because their burgers are just amazing – like a backyard grill!
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April Bushey
We went there over the week and service was terrible! Kids working and not caring at all about taking our orders, just laughing and joking. Wouldn’t respond to us when we asked if someone would take our order.
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Renee A
the customer service at this location is the worse!!! No consideration for people waiting in line or quality of food. I noticed that the employees that were “working” were just talking in the back. No acknowledgement from anyone. The management here needs to Learn how to manage a team in the fast food industry or better yet the manager needs to be replaced. I Will never come back to this location. Save your time, money and patience and never come here.
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K D
Can’t give a rating on food or ice cream, couldn’t get any.
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Robert Watson
Never have I ever seen a more inept group of individuals working in a fast food restaurant. If ever there was a case for robots to replace minimum wage workers it is this Dairy Queen. Took them 10 minutes to acknowledge our existence at the front register, and only did so when the line kept building. Gave us a number I guess with the intention of bringing out food to the table but nope sat up there and sat up there till I just decided to go behind the counter and grab it myself. Monkeys at the zoo flinging poo at each other have more common sense and coordination than this crew. Avoid this place at all costs unless you want to give up more precious minutes of your life than anyone should for pre-mix ice cream.
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