Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 290 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
12401 Cedar Rd, Cleveland Heights, OH 44106
Phone: (216) 452-9680
Hours
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
Photo Gallery
Reviews
Andrew Schilb
We’ve had some decent meals here, but recently, ordering online with this restaurant has been awful. Two times in a row, they seem that they cannot read the instructions on the printed out sheet and always mess up an item. It will be changing of the protein, addition or withholding of an ingredient.
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Adam Garfunkel
The people making online orders at this location legitimately do not know how to read. My five year old nephew reads at a higher level. Don’t expect them to care about wasting your money, NONE of these people work hard at earning their own money.
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malea hopkins
The girl on line had a nasty attitude when I asked for more cheese in my bowl cause she put a sprinkle (literally charged me for a side of cheese out of spite) and sides rolling her eyes as if she was eating and paying for it. Cashier told me the total and walked away and had a convo w the ppl in the kitchen without me even being able to say I wanted a drink. Got a drink, got home and it was seltzer water! Never again! Worst Chipotle.
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phil
Food is okay when they actually put somebody in charge of getting enough chicken or steak or any kind of meat ready before the evening rush comes in (~5-6:00). Also, good luck getting anybody behind the counter that isn’t slow as anything or completely distracted/clueless. I’d recommend avoiding unless it’s the only option at the time.
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Dawud M
This new location open up I believe on 6/9..it seems like a nice location. The staff was friendly serving the food and overall pretty clean. Only drawback the restrooms have codes you need to use that’s on the bottom of your receipt. If you go in having to use it first oh well. It must be for security reasons
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Phillip Ley
If I could give zero stars for my delivery order I would. Please teach your people that you do not put Cold sweating soda on the bottom of a paper bag and then place 2 warm sodas on top to crush everything in the bag. What a waste of time and money. I do not want to hear you blame the driver who had his car messed up from the leakage either…
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Dena C
I had a fly in my bowl. Totally understandable when dealing with veggies. Poor customer service when a customer is inconvenienced is not okay.
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Jonathan Stokes
Need more help and quicker service. Food was good and I think they were trying just a busy site and could use some help.
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Jake Pollock
Worst chipotle ever. Dirty. Out of everything, food I was able to purchase did not taste good. Don’t ever go here. Next time I want chipotle I will take a long drive to another location.
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Travis Stropp
Dirty – food all over counters and floor. Out of more than half of ingredients. White rice is raw. Customer service was terrible. One of the worst chipotle locations I’ve ever been to.
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