Italian fast-food chain offering thin-crust pizza by the slice, plus pastas & salads. Based on 70 reviews, the restaurant has received a rating of 2.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
27298 Novi Rd Space 105A, Novi, MI 48377
Phone: (248) 347-6162
Hours
| Monday
(Labor Day)
|
11 AM–7 PM
Hours might differ
|
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 12–6 PM |
Menu
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Photo Gallery
Reviews
Tiffany Gudger
I stood at the counter for 10 minutes while the employee stood at the food preparation table and ate, ignoring that he had a customer. Not washing his hands between eating his food and making everyone else’s. He was couching all over the food and setting his stuff wherever he could find room. After finally realizing he had a customer he didn’t even ask what I wanted he just stared at me, didn’t Apologize, and didn’t ask what I wanted to order. After ordering the manager came out the back with the cash drawer, and I thought I was going to get better service, but he proceeded to come out and gossip with the other employee about a bad review they got, I can see why. I will never go here again, and I suggest you try another location. Food was cold, even tho I got there right at opening, and the pasta didn’t even look cooked or warmed up, it looked fresh out the fridge or freezer. This use to be the best pizza place, but I’ll think twice before going to another location even if this was a representation of what the company has to offer. 0 stars
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Cody Hall
The food is subpar, the pizza sauce is tangy and bitter and really was not good. The pizza dough was soggy and not cooked all the way. Me and the wife feel like we wasted our money. We would of rather bought Taco Bell then waste the money.
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Katlyn Pennington
The service counter was messy with old receipts and crumbs before they even opened. The cashier was rude, and I was told they could not provide me with a cup of water. I would have to buy a drink or pay for bottled water, but the Pepsi and diet Pepsi were both out, and they had no ice. I would not recommend.
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K J
Every time I go here the employee always looks really unhappy. No smiles. Always look like it’s an inconvenience to help you.
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tanya farhat
No sanitation methods used when serving or preparing the food. The poor employee ( who was kind and efficient)was sweating and looked in pain during the whole transaction. Then the lack of gloves was alarming. I even saw sores on the employees elbow skin that was a bit unsightly. I felt it was best to post a review about this then to hurt anyone’s feelings in person. To whomever reads this review (manager/owner), please do better for your business and customers. Food was standard mall fair, as expected.
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Jerry S
Was here at 11 AM when they were to open there was nobody here to help me. Food out, nobody working? What kind of business are you running here?
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David Hage
Sitting in the food court eating yet another slice of bad pizza. I eat lunch here once a week and have done so since the store was over by Sears. A few years back there was a managment change and it has been all downhill since. The service is generally good but the food is not. You can never count on the crust being right. Sometimes soggy, sometimes too thin. Employees freelance ingredients so it doesnt always match the menu. Currently everything is coated with oregano. Disgusting, twiggy dry oregano coating everything to excess. Really screwing up.
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Laura Beckett
First time ever getting food from here and don’t plan on returning. Girl behind the counter gave me serious attitude for “not standing in the right place”. I apologized and explained that I’ve never been there before so I didn’t know the protocol. She just turned around and kept stocking food. I noticed her mask wasn’t covering her nose and then saw 2 employees come from the back kitchen area with their noses out and then a man with no mask at all! I ended up leaving absolutely disgusted that they don’t care about others health and safety.
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Leo
I’ve always loved Sbarro pizza coming into malls and seeing one again brought back childhood memories! I’m not sure why people are reviewing that the girls are rude? The one who took my order wasn’t rude or mean. She was just doing her job and taking orders. My fiancé & I got pizzas & a Stromboli which were both very delicious! I’d recommend if you want a quick bite or a craving for pizza!
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Tabita Fanning
Service was decent but I was quite disgusted by the fact that NONE of the three employees wore gloves, all had long nails and no one had a hairnet on….you’re grabbing shredded cheese, pepperoni and everything else with your bare hands….using the nails as a scooper/claw…..not cool. If the situation was reversed and they were the customer I’m sure they would not be ok with that….
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