Informal chain serving signature ice cream treats alongside American classics like burgers & melts. Based on 754 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
120 Hoosick St, Troy, NY 12180
Phone: (518) 273-2841
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Naja Meadows
This Friendly’s location is so welcoming! The new manager is so professional and treated me so well. I told him to write down his name so I can make sure he gets the credit he deserves! Thank you Kanei, I will definitely be coming back
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Michelle Corbin
This rating is solely about the ice cream. I’ve never eaten here. So with that said! How can you not love Friendlys ice cream. When I see one I make sure to stop and grab some delicious ice cream to go. It’s a shame that the chain is slowly dwindling out. Their ice cream is amazing! The staff was very friendly, the restaurant was clean and don’t pass by without stopping
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Victoria Russell
Haven’t gone to Friendly’s in years but thought it would be a nice nostalgic dinner with the family. It’s cleaner than it used to be but the service was absolutely terrible and the food was not good. There was something black stuck to the rim of my drinking glass, my burger was super greasy with barely any sauce, the fries were cold, and my sundae came in a happy ending dish instead of the big dish it was supposed to (they still charged full price but gave half the sundae) and also had a huge chunk of gross tasting ice in the middle of it. Never going again. No more nostalgia for me.
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Matt schwabrow
Our younger son wanted to go here for his birthday. Service was good, very nice and attentive (it wasn’t overly busy). Food was fine, nothing outstanding, nothing bad. Just good comfort food stuff. Dessert was great, Friendly’s ice cream never disappoints.
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Tammy
I had the beef stir fry and my daughter n law the beef brisket meal. Both were delicious. We both got a free medium sundae for joining the rewards program. Service was good too. My granddaughter enjoyed some of her mommy’s mashed potatoes thus the baby spoon in the photo
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Mo.
The food was mediocre at best. I lost my key there and called in the next day to see if it was still there. The closing manager was also the opening manager for the next day and seemed to not care at all about it. I asked if they could at least check to see if it was there, and the manager refused and said nobody came to them about a key and apologized but I could tell the apology was insincere. Manager did not even bother to take my number down in case they did find the key. Later that night, we stopped by and it turns out they actually did have my key. Customer service is mediocre and none of the employees really care about the people they are serving. If you are looking for great customer service, this is NOT the place.
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Sam Villano
5 stars across the board? Why? Cause I’m nostalgic and I like this chain better than apple bees. Troy NY Friendlies dose exactly what you need from a friendlies and has a genuinely kind staff.
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Joshua Thatcher
First time having lobster roll at friendly’s. I’m no expert, but actual lobster not imitation crab meat.
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Charles I
Lobster roll was pretty good. Calories posted for menu items. Otherwise there for nostalgia. And seniors receive a small sundae with entree purchase. Booth seating roomier than I remembered.
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Jayson Pressley
My girlfriend and I came in today. We hadn’t been to a Friendly’s in many years. She got the cheese skirt burger and I got the brisket mash sandwich.
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