Part of a regional chain long known for its cheeseburgers, hot dogs & frozen custard. Based on 418 reviews, the restaurant has received a rating of 4.2 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1000 N River St, Rochester, NY 14612
Phone: (585) 235-3620
Hours
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–8 PM |
| Monday | 11 AM–8 PM |
Menu
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Photo Gallery
Reviews
Vincent Noonan
Trash everywhere while employees walking with bored looks on their faces burning the clock, not picking up trash or wiping down/cleaning up spills. Watched 3 cooks walk back from break and anyone of them could of got the trash laying around. Disgusting.
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Eric Romig
I come here often. NEVER have I experienced the lack of service I did today. I’m sitting at the tables by the water. There is one other party. They already have their food. As I type this, I am still waiting for my check. My server (Nick) buzzed by the table asking if I needed a menu. I told him no (because I knew what I wanted). 5 minutes later I was still waiting to place my order. I got up to find Nick shooting the breeze by the bar. Got him to come and take my order. So my drink comes out and eventually my food. I had finished my food and Nick never stopped by to see if my food was ok. I wanted another drink and still no Nick. I went back in to find Nick shooting the breeze by the bar (still). I asked for another drink and he brought it out. 15 minutes later I’m waiting for my check. Eventually another server walks by. I stopped her and asked where Nick was. Nick went home. Nick clearly is not customer focused. I get better service at McDonalds.
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andrew millar
Really good food. Kind and courteous service. Loved the outside seating. Definitely would go there again.
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Shari Costanzo
Great place to grab a burger! They have Abbott’s frozen custard and great milkshakes, which are 1/2 price everyday from 2:30-4:30. There are always coupons available online for other items. I had a great plate (aka garbage plate) which are $9.99 every Tuesday. They have outdoor seating and a full bar and are located right on the Genesee river in the old ferry building.
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Denise
We ordered 2 diet cokes and 2 regular cokes. Everyone got diet. It took a little over an hour for the food. When it came, the girl set the tray on the table and said “I don’t know whose is whose, so you’ll have to get it yourselves” when we asked where the tots were and why one burger was literally on a plate with no bun (we had ordered one with a gluten free roll, I guess gluten free here is no roll), she replied “I don’t know, I’m not your server” and promptly walked away. This was my first time here and will definitely be my last.
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Niya
The burger was cold and did not taste fresh . Bread was hard , tables and floors were dirty. Drinks from the machine were watered down . Very awful experience. I will never eat here again .
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Paul Nasso
Idk the young servers name very nice young lady pleasant Brook on the other hand is probably the sweetest young bar tender for many miles definitely my first or second favorite tender in the city
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Rebecca Nilsen
Cheeseburger was delicious. Nice place to sit and watch the boats. Service was a bit rocky but decent.
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Kristine DeNeve
FANTASTIC way to celebrate getting through a Monday! Super-clean and welcoming environment, highlighted by the decorative fireplace. Our cool, refreshing beer on tap was the perfect compliment to the dozen chicken wings we ordered. The wings were PERFECTLY cooked – nice and crisp, with just the right seasonings (try the sweet and spicy mixed with hot sauce – an accident became our favorite flavor!) Our server Ben was amazing – super friendly, courteous and attentive. Food came out quickly, and we could not have asked for a better experience. Great job, Tap Room!!
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Martin Melich
20+ minutes for a plate, 2 burgers, fries, and rings. All of the food was cold, except for the fries… my cheese had hardened under the lamp Beautiful view of the river.
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