Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 811 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Drive-through ✔️ Delivery ✔️ No dine-in
Address:
145 Hughes Rd, Madison, AL 35758
Phone: (256) 461-4114
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Paris Rogers
Danaijah Has Great Customer Service & Was Able To Accommodate My Most Ridiculous Request With No Issue! Most Definitely Will Be Visiting Again Soon! & & Then I Was Aware It Wasn’t Peak Time @ Drive Thru So Ms. Danaijah Scurried & Gathered The Substances To Accommodate My Request & Helped To Guy In The Back Hence To Satisfy Me. & They Were Rapid & Neat!
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Brandi Edmiston
It would be greatly appreciated if you would take the time to get orders correct. It seems nobody reads substitutions or when given the option of sausage or bacon. You get what they want you to have basically. I had to go back in 2 times after leaving drive-thru. First I was missing a sausage biscuit, then I noticed my coke looked like tea. After refilling from a different machine my soda looked no different so they are using extreme amounts of water mixed in with the sodas. It’s really disgusting. Also, when someone is ordering please let them order with out saying is that all, is that all, is that all…it should be quality before quantity.
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Monica Barnes
I have been going to Jack’s every week, and get the same thing. I always ask to up size my drink and fries, only once were my fries a large. I feel they don’t want to cook more to accommodate you if they can just give out smalls. it’s my fault for not checking my bag, it definitely wasnt busy to have missing food. Fries are important.
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Amalia Pegg
Jack’s will always been serving AMAZING foods. I have been here a couple of time, I can’t get used with their breakfast platter. Their buttery pancakes and biscuits were best start for the day. I have alsso tried their Eggs, steak, and fried chicken. They just taste soooo good. But what’s really my fave is their Bologna biscuits! You’re missing out if you haven’t tried those. I am excited to go back here!
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Kymberly Bade
Not ALL Jacks restaurants are lousy but this one is (the one on Hughes in Madison). I ordered an egg sandwich. What they gave me was s bread sandwich. When I showed it to the person whom I believe to be the Manager, she saw nothing wrong w the fact that the egg didnt even cover the bread snd it was paper thin. She clearly didnt care about her customer and offered me a refund instead of just giving me a normal egg sandwich. Never again will I go there.
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Toshiba Russell
Making sure the drive thru moves fast is ok but make sure everything someone ordered is in the bag.
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Deborah Mcgregor
Bologna sandwich had cheese on it I am allergic to cheese. I had already been back and handed them old fries which they dropped me some fresh ones. I live in Owens Cross Rds we have no Jacks close by I was at a Basketball game in Madison Al. The cashier and order taker are very nice!
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Michael Allen
This place has really gone downhill. They asked me to pull forward in the drive through and I waited over ten minutes for my food. (My son was with me and he counted–12 minutes waiting.) When I got my order, the burger was soggy and subpar. Made the mistake of going back for breakfast a few days later and the biscuits were dry and hard like they’d been sitting for a long time. Neither me nor my son finished our biscuits.
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Becka Lang
I walked in to hear and see an employee yelling and cursing to another employee. Service was so slow, even though I used the app to order ahead. Another customer there told me that all of this was completely normal for this location. The food was sloppily put together and a little overcooked. I will not be visiting this location again.
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Jessica Haulotte
Pulled up to the speaker to order: Whatcha want? Not welcome to or how can I help you? asked the lady to describe a sauce… long pause : I don’t know a sauce.. hmm ok. We say thank you and she says pull to the window. Not very good customer service and are people not screened to be the face of companies now or is just anyone hired?
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