Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 144 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1119 Military Cutoff Rd ste d, Wilmington, NC 28405
Phone: (910) 509-1725
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
Reviews
Valerie Gilbert
Disappointed. Placed an online order on 8/14 at 1:10 p.m. Arrived at 1:40 p.m. ( 30 minutes later)and the guy had not even started my order! There were two young employees working and the restaurant was practically empty. What’s the point of placing an online order if it’s not ready when you arrive?! 30 minutes later is totally inexcusable. Not sure what happened to Jimmy John’s Freaky Fast service that you always seemed to pride yourselves on but my experience yesterday was anything but that. Guessing it has everything to do with not leaving a tip this time which is the first time I honestly forgot to . Well, glad I didn’t and I wasn’t about to leave a cash tip as I walked out the door. Please stop the greedy tipping madness. It’s totally out of control everywhere these days!
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Marisa Moore
I placed a pretty large order for takeout and made it home before I realized one of the sandwiches was missing. I called the shop and they delivered the missing sandwich even though our home was a little out of their range. Excellent service, thank you!
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Benjamin Macomber
Won’t take cash money for order . Thats all the cash I had 100 bill. For lunch an was told can’t take it . Now I’m hungery and upset with the service. cash is king was going to leave a nice tip as well but that didn’t happen either .
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scott pinkham
This has nothing to do about the location. It has to do about Jimmy John’s on a whole. This was the worst sub I’ve ever had in my life and I will never come back to Jimmy John’s, anywhere in this country. It was horrible, the meat was bad and you can only choose one cheese. What Deli in this country would only have one cheese! it was horrible and I will never ever ever return. I tried to give this place a try and it was horrible
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Harmonee Peterson
Oh I called at 11:15 to order just a tuna sandwich and they brought my food at 12:08 what happened to speedy service I called to inquire about eta at 1130 no information may I mention they never gave me a price either they hung up on me when I called back at 11:50 just not professional nor was the issue attempted to be resolved
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Ashley McCormack
We’ve ordered online from this location probably six times in the last two months, often enough to know the service is not great. However, we kept coming back. Our mistake. Tonight, we walk in, after about 10 minutes, and the three employees are sitting at a table. There is no one else in the restaurant. When they make it up to the counter I say I am there to pick up an order, which I can clearly see is not ready. One of the employees proceeds to pull it off the printer where there is another ticket as well. When we make it home with our order I realize they have forgotten the two bags of chips ordered with our two meals. We won’t be returning.
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Ellen Tucker
Maybe let your delivery drivers know that the diagonal lines in accessible parking spots are not the correct place to park- whether for 5 minutes or 5 hours. Disgusting disregard for people.
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Mary Payson
Excellent, JJ’s. Service, food and restaurant environment are excellent. The veggie #6 is always so good!
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tkersey16
Excellent customer service! I ordered my food via mobile pick-up. There was a mistake in my order that I did not catch until later. The manager, Damion, had the order remade and sent to my workplace at no charge. 10/10 service recovery! Would recommend.
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Thomas Morgan
My wife and I ate lunch there today. When we walked in the music was so loud we could not even hear the man who took our order. My wife ordered a sub sandwich that was very dry. She assumed oil and vinegar would come on the sandwich, but it did not. The man taking our order may have asked her about it, but we could not hear a word he said. When we sat down to eat, the music was still so loud we could not even carry on a conversation across the table.
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