For Papa Johns Pizza in Portsmouth, VA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (757) 488-7272 for delivery or stop by Portsmouth Blvd for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 213 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
4714 Portsmouth Blvd, Portsmouth, VA 23701
Phone: (757) 488-7272
Hours
| Thursday | 11 AM–11 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–11 PM |
| Tuesday | 11 AM–11 PM |
| Wednesday | 11 AM–11 PM |
Menu
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Photo Gallery
Reviews
Camai Franklin
Called in my order at 4:12pm rep said 30 mins it’s now 5:24pm still waiting. I called at 5:01pm manager said driver got a flat tire and they are changing the order over now to another driver. I asked will it still be fresh and hot she repaid yes and I’m sorry for the inconvenience. I about to call Pizza Hut and wait another 30-1 hour this is ridiculous
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Micheal Blevins
Placed order over phone I went to pick up the pizza and the toppings were wrong. When I bought this up to the employee HE said this is what you ordered, instead of saying I’m sorry let me make it right. I only get 3 toppings on my pizza and it’s always the same 3. They made a mistake I get it , But why not own it. This is just my experience. But it was enough to make me choose another pizzeria.
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M Payne
Called to place an order, was greeted by an employee saying “Papa John’s please hold.” I started heading over to the store while on hold. Remained on hold for the 16:40 min drive. Pulled into the parking lot still on hold to find two employees outside chatting with a delivery driver. I hung up the call (still on hold) as I walked into the store. The young man at the register asked what I wanted to order, I told him I was on hold for almost 17 min as I drove over to order a pizza. He didn’t respond. I placed the order and received no apology or consolation for the inconvenience. The other two employees strolled back into the store as I headed back to the car to wait on the order to be ready. Poor service. Do better Papa John’s.
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Christi Gray
I just decided to walk in to place an order to avoid a delivery fee. First, you have to be buzzed in. Then when I got in there, I told the young man behind the counter that I wanted to place a to go order. I’m not sure if he wasn’t listening, or if he didn’t hear me correctly, because it really was very loud in there. He kept it asking me was I canceling an order, or was there something wrong with my order, or did I need a refund for some reason. And when he finally understood that I was trying to just walk in there and place an order to go and he took my order, and told me that this medium Pizza that I ordered was going to be $27 approximately. I said well I can pay that and have it delivered for that same amount. He said well that’s the price. I said well I don’t want it then I said don’t you have specials to offer me? He said no there’s no specials. I advised him that if you go on the Papa John’s website there’s all kinds of offers. He said well that’s for delivery. I was just so befuddled by the whole scene I said just thanks anyway goodbye. And I left. Long story endless, just order delivery, you’re not going to save any money by walking in. I used to really love their pizza, but as of late it has really declined.
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Sasha Kinsey
I ordered off Uber eats my driver went to get my order and they told her they can’t give it to her because there Wi-Fi was down . I ordered at 3:30pm , I had to cancel the order I then tried calling to see if I can get the order myself was placed on hold for 20 min before I got to talk to some who then told me they threw my food in trash. I then ordered again over phone had to wait 30 min for it to be complete. Then I arrived and my order was not correct. Had to wait 10 more min . Was not offered any help. Dud not offer to give me a discount. It’s now 630pm when I finally received my food.
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Michelle
My pizza was disgusting nit sure where the meat was or what happened during this order (both pizza were nasty) but it was definitely enough to make me seriously think about cutting them from my preferred list
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Regina Culpepper
I give this a 1 for tonight..normally 5 across the board.. but when I order food and it is delivered WRONG and I tell the delivery driver and he could care less and still makes me take the food… then I have to drive to Papa John’s because when I call they say they are closed.. im mad. I drive there and walk in…and tell them this is NOT my order and I dont live at the address on the box and I get looked at like I have 5 heads… not cool..no apologies..no offer to correct this…just a quickly printed receipt telling me I’ll get a refund… it’ll be a long time before or IF I decide to order again. I understand maybe being busy but PAY ATTENTION and respect the customer when they have to come up there… not happy about the service.
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Eric Jacques
The pizza is great but it’s expensive.
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Jason Nawrocki
Every time you call this place they put you on hold. But they don’t put you on hold for just a few minutes. So this last time (tonight) they had me on hold for over 7 minutes which is how long it took me to drive from my house to this particular store. When I arrived they had loud music playing, the workers were joking and smoking, which one of them was climbing all over the soda cooler to the left as soon as you walk in. So sanitation needs some work. Guy making pizzas had his mask down. I counted seven workers (one climbing on soda machine stacking two liters, one was dancing and joking with her boyfriend, one was making pizzas, and the rest were standing around doing nothing. However, they did take my order as soon as I came walked in. But everybody was having too much of a good time to take me off hold and take my order over the phone.
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Kevin Smith
Food was fresh. Service was fast.
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