We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 613 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
31 Maddex Square Dr, Shepherdstown, WV 25443
Phone: (304) 876-1038
Website:
Hours
Monday
(Labor Day)
|
5 AM–11 PM
Hours might differ
|
Tuesday |
5 AM–11 PM |
Wednesday |
5 AM–11 PM |
Thursday |
5 AM–11 PM |
Friday |
5 AM–11 PM |
Saturday |
5 AM–11 PM |
Sunday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Cameron Ramaekers
I found hair in my food when I got home with my drive thru order and called to complain and got laughed at. She didn’t even really hear me out she just laughed and said that’s not possible and hung up. Still floors me that was the initial reaction…to a customer complaint of all things. She escalated the situation from an accident to being outright rude. After the call, hair, and rest of the “glowing” reviews I’m probably never going back. Food wasn’t even worth taking a bite.
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Meagan Butts
Very clean and wonderful customer service. They were polite. And the food was made right. First good experience at a McDonald’s in a while.
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Marcus Smith
Everyone is so friendly and the service is very fast & Quick. So far every time I’ve ordered food, it came out nice and hot and very delicious!! I definitely recommend this McDonald’s if you’re in the area and need to stop for a quick bite!
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Cierra Laster
I always go through the drive-through and the employees are always friendly, professional and polite.
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Kenneth Puchtler
There is too much to really say. Could have been a bad day. The employees that I had contact with were very CONTRARY with my food? Pictures might SAY! Burnt or not cooked at all? McDonald’s is going through a transformation with the covid VIRUS? Multiple ways there having to serve the public drive-thru; curbside, inside, mobile ORDERS and delivery? Seems that there LEADERSHIP needs to maybe look and evaluate there operations. Last thing is ordered coffee and went back four times before they got it right? Oh! Cell phone uae at the front counter while expediting ORDERS. Very unsanitary.
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Cindy Siford
I ordered a quarter pounder with cheese and it wasn’t the best. The cheese was half on the burger the other half on the outside of bun. Bread was hard meat was greasy and only had a pickle, 2 pieces of onion and ketchup on it. Never going back it seems prices went up but quality of food went down
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Craig Foster
Never go inside to get food. They don’t care at the counter. Ordered to sandwiches plain and confirmed it with the guy on the headset. Asked for an apple pie too. Got to the window and they asked me if I wanted to wait for the pie. I said ‘sure’. How long could it possible take – 5 mins? 15 minutes later they bring me my food. I’m sure the rest of our read sitting there waiting for the pie to be finished. Got the bag and left. Got home and my sandwich was loaded. I’ve been burned there before. Never again….
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Elaine Dorosh
Atmosphere, really? It’s a McDonalds! ♀️ Well at least my dogs love the burgers!
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Jeff L
Inside is far better and faster than drive thru.
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Jim Slipk (Original)
Is one of the best McDonald’s in my location I’m from Martinsburg McDonald’s in shutterstown is the best believe it or not the food was hot and fresh
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