Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 227 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
9821 Lima Rd, Fort Wayne, IN 46818
Phone: (260) 489-5449
Hours
Sunday | 5 AM–7 PM |
Monday
(Labor Day)
|
5 AM–7 PM
Hours might differ
|
Tuesday | 5 AM–7 PM |
Wednesday | 5 AM–7 PM |
Thursday | 5 AM–7 PM |
Friday | 5 AM–7 PM |
Saturday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Melissa Sezginer
I ordered an ice vanilla chai latte with light ice. It was full of ice. I took a couple drinks of it and it’s the worst drink I’ve ever had. It tasted like milk and vanilla syrup. There was no Chai in it All. I tried contacting the establishment but they do not answer their phones. Very disappointed. Only gave 2 stars because I also ordered a blueberry donut and it was ok.
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Tiffany Devaney
Absolute nightmare!! No one knows how to help with the app! Tried to use the app to pay and Even though my card is attached it can’t be used to pay? And then they send over the manager who just stared at me and was zero help! Then she takes 700 of my points and proceeds to tell me those don’t work with the drinks I got!!!!! Then I decide forget it and drive off and she happily let me leave without my drinks that she just took my points for!! So now 700 of my points just paid for a drink that I didn’t get and she clearly wasn’t going to give me!!! I’m done and will never go back! So disappointed!!!
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Keli Little
Last Saturday I go ask for donuts, coffee, and hashbrowns. I hear “we don’t have that donut, or those munchkins. We don’t have cold brew, we aren’t cooking food because we’re so backed up.” Alright, I get what I could. Go back Sunday, same thing…exact same thing. They say “it’ll be 10-15 mins before we can cook.” I said “ok, that’s fine.” I get up to the window and get my food right along with my coffee…so at the speaker I was gonna be made to wait but now up here everything’s fine?? Ok, I call bull. So I go today (I only go on the weekends) and AGAIN “we’re not making food.” I get to the window (where he’s making food!!!) and I ask why and she said “we’re just backed up.” We were the only ones in drive thru and there was a party of 2 in the lobby, that was it. I used a free coupon for my coffee, the coffee is NOTHING I ordered but I was too heated to go in and ask them to remake it, so now here I sit in the Coldwater location waiting on food and a coffee – and guess what…I wasn’t told either one was unavailable! I’ll be driving the 5 miles to a different Dunkin so I can stop being jacked around by the one I’ve been a regular at for years.
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Gmail Email
Fast and accurate order always.
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Mary Parsell
This location just made their employees train all these new coming employees, without telling them that they’re training their replacements. They fired all the original staff without proper grounds for termination, and one of the employees is even pregnant. The higher ups have no respect for their employees or customers.
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Debbie Scott
Had amazing service at this location. The new staff is pretty awesome. Fast friendly service center.
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Vanessa Payton
I went this morning and had the most amazing lady on the drive thru helping me today. Her name is Jada (sorry if I didn’t spell that correctly girl). I had a bunch of extra questions for her about a new drink and a large order and she was so helpful and patient with me! When she brought my drink out to me she asked me to make sure that it tasted okay and it did and she stayed for a minute to have a great conversation with me. She made my rough morning feel a whole lot better. 🙂
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Damian Carmody
Drive through. Got coffee. It was good. Atmosphere it was hot and humid…..just kidding. As stated this was a drive through order
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Joshua Ponsot
This is the only Dunkin that I go to in this city. Best service! Keep up the great work!
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Mary Witkop
Drinks were good, hashbrowns taste like they are freezer burnt. Everything else was good.
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