Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 559 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
6 W Grand Ave, Chicago, IL 60654
Phone: (312) 828-0613
Hours
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jason Renacido
Ordered tacos, half way through found a dead lady bug in one and a dead fly in another. Shows they don’t wash their lettuce properly nor maintain cleanliness. The health inspector needs to pay them a visit
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M P
I ordered a burrito bowl via delivery and it arrived feeling refrigerated without utensils. I realize this doesn’t seem like a big deal, but I was at a hotel without a microwave or a way to eat the food and I have an ED. I had a breakdown as I am trying to have a healthy relationship with food and had no way to eat it. Everything is really expensive here and I couldn’t afford to get anything else.
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Kristina
This might be the worst chipotle to exist. I’ve never experienced a friendly worker when going inside. Delivery? Forget about it. Your order will be entirely wrong. It’s apparently too difficult to simply read a receipt and give someone what they ordered. Most recently, I ordered a quesadilla. Image attached. It was delivered in the burrito bowl container. I’m assuming they were out of the quesadilla trays. Or they were too lazy to get one. Regardless, they didn’t include any of the sides. Go elsewhere. Cooperate needs to do something at this location. It’s just down right awful.
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Roop Kumar Annavarapu
My family had worst experience at this Chipotle location. Staff is not friendly at all. My toddler want to use rest room on urgent basis & they already closed the rest rooms one hour before the store closing time. They don’t have any courtesy on kid. Although we tried to request the staff, still they denied. If the Staff is unable to maintain rest rooms then it’s better to close this location permanently. I recommend NOT to visit this location at all. Even the inside atmosphere in the location is bad.
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Robert Hernandez
The employees are very unprofessional & rude. All the Latinos are very rude & unprofessional, I asked for a burrito since it’s a cheaper price.
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Samantha Oxborough
I was probably the first customer of the day and the service was great (calm, professional, and patient) and the food tastes delicious. As a person who has been a server, I know how hard it is to be 100% setup when you unlock the door– very impressive!
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42 Keez
Place was a mess. I almost took a pic of the bathroom but that would’ve been unnecessary seeing as how almost every recent review of this place is a 1 or 2 star. Firstly, the guy who made my food the first time I went consistently put more ingredients on one taco than the other, but caught an attitude with me for asking him to even it out. I couldn’t really find a place to sit and eat because literally EVERY table was disgusting and uncleaned. And then like I said, the restroom. Omg. I gave it another shot, this time, anything being wrong would’ve made me leave a 1 star. And viola! My food tasted like soap, I’m not sure why. Maybe they didn’t rinse the metal pan that the food sits in completely. Either way, my food tasted like soap and neither experience was a pleasant one. Close this place before you ruin your reputation.
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D “Juanito” H
We have been coming to this location since it was opened. In the last few months, and you can see from other recent reviews that not only the service has become nonexistent, the portion of the food also shrunk. The last two visits, our bowls were basically happy meal sized, at least 25-30% smaller. Considering all of the recent negative reviews, unless they make some changes, this location won’t last very long. I am walking over to the Burrito Beach or DosBros.
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Luke Flaska
Food looks good but I got the smallest potion from any chipotle ever. I actually couldn’t believe it, the girl serving meat gave me maybe 5 pieces of chicken total. Going to a different location next time
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Sam Shamroski
Service was fast and the chicken was good but that was about it. Chips were burned/over cooked, lettuce was on the warm side and didn’t look the best. Could have been a lot better.
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