Based on 26 reviews, the restaurant has received a rating of 2.8 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1600 N Riverside Ave, Medford, OR 97501
Phone: (541) 779-6668
Hours
| Wednesday | 10 AM–6:30 PM |
| Thursday | 10 AM–6:30 PM |
| Friday | 10 AM–6:30 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–7 PM |
| Monday | 10 AM–6:30 PM |
| Tuesday | 10 AM–6:30 PM |
Menu
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Reviews
oscar aldana
The owner Leslie is so bad at costumer service that goes to the point of been disrespectful to clients. I have been a client there for at least the past 7 years. And after getting leftovers mixed with my food I decided it was too much. So I asked if I could have my order remade or my money back. And she started yelling that it was only $12 and that I was not grateful that she added meet to my food. That she will remember me and no longer take my orders in the future. She always make my food with almost no meet and never complained and the one time I do say something she reacts like this. . And she refused to provide me corporate office number.
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Katia Ibarra
The food was okay, but unfortunately the service was awful. I am never returning. The lady was extremely rude. She yelled at my Mom to “wait 10-15” for the chicken. When we haven’t even gotten to order yet. She CONTINUED to yell at us even after we ordered. She didn’t let us get our food after and kept repeating that it’ll take 10-15 minutes even though our food was right there. Then after we FINALLY got our food, my dad went over to collect it where she then proceeded to keep yelling at him that she called us 3 times and that now it wasn’t “her fault that the food was cold” We never once disrespected her and she shouldn’t have treated any customer like that.
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Gage Amato
This is my wife and I’s favorite place to eat, every time we go it’s always busy. The lady cooking our food usually is swamped with work but she still gives great service. Give people a break they’re all working hard.
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Savanah Young
I love this place! Very good food and a really sweet lady working here! She’s wonderful and I highly recommend stopping by! Great experience.
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Jazmin Bywater
Extremely rude it was only 630 and she told us that she was about to close and that she would like to go home tonight so we better know what we want
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Erika Christian
I ordered my food and stood back to wait for it. About 5 other customers also waiting. Tried to keep my distance because of the pandemic going on. Every one else was served and still no food. Lady cooking asked what I was waiting for, replied my food. She said it was all cooked and someone else must have took it. She then points out lady in food court who possibly took it and starts to yell at her. Lady walked off. I wasn’t going to eat food someone had for the past 10 minutes. They remake my order and then chastise me for not waiting close enough to counter and grabbing my order fast enough. The lady who took it had two people with her, how was I supposed to know she didn’t order two meals. It’s their fault for not keeping track of customers orders. Maybe read reciepts or something. Won’t go back again.
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Grace B.
the service was bad from the start. I ordered a California roll but never got it and when I got up to the counter..I asked to get my money back when the man working threw it back up on the counter and said, “we’ve been calling your name for 10 minutes and I would have to go back and get my manger to change your order but it’s been sitting on the ice for 10 minutes and I don’t know what to do.” I just said ok great thanks and took the sushi and left. I would not recommend going there. Btw the sushi is the definition of mediocrity :).
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David Alonso Rodriguez
It’s mall food. The sushi was okay and the tempura was fine but the salad was flavorless and just chopped lettuce or cabbage and the rice felt off. Wished Doordash had refunded me the money for being poor quality.
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Simon Ezra
I got a teriyaki beef bento. The beef was ok, the sushi was ok, the tempura was ok, but the massive amounts of cabbage and rice were nasty. There was just all this raw cabbage that took up about 1/4 of the bento. I had no real reason to eat it so I just threw it out. The rice was soggy and overcooked. I felt a tremendous sense of regret after eating here.
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Doris Ragan
In the Medford mall we ordered chicken with noodles from Sansei Japan. I believe you woman was Chinese but for sure it’s the Sansei Japan food where we ordered Teriyaki chicken WITH NOODLES! She wrote it as “with rice” we said it’s supposed to be noodles twice, argued with my daughter she said rice, that we should have said noodles. We did!! That woman argued & we were ready to pay for noodles, paid & had to worry what she might have done to our food. Just Beware.
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