Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 155 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
6718 Papermill Dr NW, Knoxville, TN 37919
Phone: (865) 558-5808
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
Photo Gallery
Reviews
JB Boling
Food is like all Jimmy Johns. Good but pricey. However. The lady at the register has chased away everyone at my job. No one will order there now due to the constant attitude of this lady. The worst customer service I have ever had. Check my reviews. I don’t speak this way about many businesses.
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Sanja Martinovic
This store needs to find a new area manager. Unprofessional and needs to find another career that doesn’t require customer service. I have ordered a delivery 2 other times from this Jimmy John’s and both times had things missing from my order. At the time I just assumed that mistakes happen so I didn’t make a big deal about it. Now this is my 3rd time ordering a delivery and didn’t even get my food. I called the store and spoke to the ‘Area Manager’ and I must say that I have never in my life witnesses this kind of behavior from a manager. The manager said that the driver took a picture when he delivered and he said that I did receive my food. So I politely asked for proof of a picture to ensure it was my apt and he couldn’t provide it. I offered to take a picture of my apt and he just kept saying that my food was delivered and that he can’t do anything about it. I asked to speak to someone above him and he said that there were no one to speak to that he was the ‘Area Manager’.
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Jennifer Wilkerson
Did not have a lot of food in stock. Had to order 3 different sandwiches til finally they had one that had the stuff to make it.
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Siris Laursen
New addition: there was an employee walking around barefoot with an obviously diseased foot. My entire meal, I had to watch this guy walk around showing off a grotesque foot. His foot was just a few steps away from needing amputated. Super appetizing. What is going on around here? Unbelievable.
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Harold Boling
They always get it wrong. Attached is a photo of my chicken less chicken wrap. How do they always mess it up.
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Libby Drinnen
Ordered for delivery at 1:08 pm. It’s currently 3:17pm as I’m writing this and after calling, our delivery is still not here. We live less than 5 minutes from the location. They were also out of the bread my husband wanted. When I called an hour after we placed the order, the person who answered just said “sorry our delivery driver is a little slow”. Not sure how it takes over 2 hours to deliver 2 sandwiches.
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Zane Hitchcox
They are refusing to answer calls and give no indication of when they might be available to take orders.
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Tiffany Lowe
We literally waited 20 minutes on a ham and cheese slim and a turkey tom this place was so slow they had so many employees they were bumping into each other. Do better jjs do better
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jeff daniels
It blows. Sandwiches were bland. Old lady short hair she/her was huffy and puffy. Not busy at all. She got mad because we forgot a few toppings (and I think she/her thought the world was going to end) she was hesitant to give us the toppings we forgot but finally caved after much deliberation in her head. All the Sodas were flat. Didn’t say anything about that though.. Didn’t want her to stab me. My girlfriend asked for a knife to cut my sandwich and she said they didn’t have a knife? So she asked can u cut the Sandwich and she said “NO” lol. No big deal i just tore it apart. When we were leaving they just ignored us and never said a word. All we were was respectful and nice the whole time.
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Makayla
My work unfortunately is stuck using this location for team lunches from JJ’s. I don’t believe there’s been a single time that something isn’t forgotten or made incorrectly. Also you have to order this an hour BEFORE you’d like it because if not, it’s getting to you an hour after you wanted it. Leaving your team starving. This most recent time I got the new Caprese sandwich and wouldn’t you know the tomatoes were left off, which as you know is one of the major components of a caprese… pickles are left off the order etc. Just little things build up when they constantly happen.
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