Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 620 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
39017 Cedar Blvd, Newark, CA 94560
Phone: (510) 574-0695
Website:
Hours
Friday |
Open 24 hours |
Saturday |
Open 24 hours |
Sunday |
Open 24 hours |
Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
Tuesday |
Open 24 hours |
Wednesday |
Open 24 hours |
Thursday |
Open 24 hours |
Menu
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Photo Gallery
Reviews
Dustin Craig
Seriously Jack n The Box? With the numerous negative reviews and the constant apologies you still cant get your s#$%t together? Food was cold and on top of all that I ordered a sourdough jack and they did not even toast the bread. This is the third time I have come to this facility and ordered a sandwich/burger that is supposed to be toasted yet is not as per the description of the item with the food coming out cold, stail, or undercooked. I have always enjoyed Jack n the Box but this facility as destroyed any temptation and future service I will have with this organization. Get your s@$t together. It shouldn’t be hard to make a simple order correct.
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Erica Hansen
I asked for ketchup ONLY on ALL my burgers!! All of them had mayo and mustard! 3 burgers made wrong! I paid for an eggroll, that I didn’t get… the medium meal I paid for, got small fries… this location REGULARLY messes up my order! I will go to other farther one from now on… thus us ridiculous!
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JANE ESCALANTE
The lady that was working here today at 9pm is absent minded. I ordered curly fries ,gave me cold FF instead. Medium but I paid Large.
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Travis Zech
It’s jack in the box what else can be said? They got good burgers, egg rolls, curly fries, chicken teriyaki bowls, etc. It’s as good as it gets when it comes down to Jack in the box locations. They are fast and app ordering makes it real easy plus hey you get 2 tacos for 99 cents on the app. Overall it’s a good experience.
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Rachel Alameda
This place is not on their game. My daughter and I waited 6 min in lobby waiting to order while the employees looked at me but never acknowledged me, including manager. Then could not get order correct. Wasted a bunch of time and frustrated because if you can order by number how can the employees mess that up? They also seem to concentrate on drive through more than lobby customers. While writing review I saw another customer treated the same way I was. This is sad!
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Michael Haga
I was shocked at how fast they had my meal ready. I mean the employee at the second window in the drive thru was waiting for me it was that fast. As I pulled out I double checked my order and it was all good.
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Garcia Alice
Worse customer service and staff I’ve ever had an experience with. Spent 45 dollars on delivery for a teriyaki bowl and chicken box for them to drop off one meal and when called not even 10 minutes after getting there and realizing was told the person speaking didn’t speaking English and then hung up. Called for a second time talked to a woman who said you can bring your receipt but I don’t know how to help you. Ma’am I ordered delivery and spent 3X as much as I would if I would of just walked right in now don’t you think I would of walked in and asked for it if that was possible??? Got transferred and was told hm yeah 45 dollars is a lot of money to spend you might wanna come in.. with a newborn !!! Asked for a manager and was told they would be there at 10pm called at 11pm was told there was no manager, asked again when would they’re be one and then was not told a time until I “ told them why I needed to talk to one” excuse me ? So again called in the morning, no answer. The next morning, no answer. Emailed, no answer. This is ridiculous and to think all I wanted was the missing food replaced and instead met with some of the worse customer service I’ve ever experienced. Do NOT waste your time. In store or delivery, if they can’t take a few minutes to make sure all food is put together for a 45 DOLLAR delivery then that shows how much effort they put into orders in store .
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Heather Swain (Tita)
COME ON JACK?? 10MINS TO ORDER? 6 CARS BEHIND US HONKING? Short staffed overwhelmed & under trained! Whoever works the drive thru at 12 on Friday nights at 12 is pretty clueless & really needs to be retrained. He was nice so I gave it a pass( but barely) for how long the drive through took to even get acknowledges shows He actually needs help! One person doing drive thru is not enough, especially with the kaungauge barrier. Come on jack, HIRE A 2ND PERSON PLEZ@
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Review Time
Whoever was working, Easter drive-through 6 PM could not get right that I wanted four tacos without sauce.
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Cisco L
Poor customer service! After I ordered, the person who took my order went behind the shelf and was on her cell.
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