Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 527 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1001 W Genesee St, Syracuse, NY 13204
Phone: (315) 214-3740
Hours
Tuesday | 4 AM–8 PM |
Wednesday | 4 AM–8 PM |
Thursday | 4 AM–8 PM |
Friday | 4 AM–8 PM |
Saturday | 4 AM–8 PM |
Sunday | 4 AM–8 PM |
Monday | 4 AM–8 PM |
Menu
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Photo Gallery
Reviews
Panda Panda
They do their best. Service is super slow but extremely polite. I’ll take professional behavior over efficiency. That’s fine.
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estelle mcmullin
I’ve been here twice and my orders were wrong. I waited 5 minutes for my orders, and listening to staff saying well I called it out, no you didn’t…I watched you serve people that came after me. There was a line dam near out the door, mind you we are morning people that have to be in by 8, I understand things can get busy, but my God when I walked in there , there was only 3 of us, and when I walked out there was 8 people waiting. You’ve got to get a better system or get workers that are morning people.
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Dequanna Jones
Went to this place charged my card 31 dollars an I didn’t get what I asked for paid for extra bacon an had one slice of bacon on each sandwich then they don’t answer the phone! Highly do not recommend this location!!!
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Ilya Demidovich
Fast service. Great team work from employees. Orders were correct. Little noisy inside with employee conversations. Clean inside.
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Zeahna L
Very unprofessional. Everyday it’s a problem at this Dunkin. They all need to re-trained. The attitudes are disgusting.
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TEAM SHERBOURNE
– very fast service today. Lobby open. 6/4/2021
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L Cruz
The employees are good, it’s just sometimes they can get to caught up in they’re own conversations and forget or just plainly not great the customers. The atmosphere has nothing to do with the business or employees necessarily…being in the city, just comes with a lot of homeless people hanging around. The outside of the business, so it can make you not want to stay and dine-in.
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Laura C
This is my new favorite Dunkin in the Syracuse area, the staff is always friendly, they always make my order fast and correctly.
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Brad Chaffee
Coffee and donuts at 3:00pm were as delicious as 6:00am
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B S
This is my go to Dunkin. They are consistent with their service and I’ve almost NEVER had my order wrong. Every morning I place a to go order and it’s ready within 4 minutes of me ordering it (which is exactly how long it takes me to get there from my house) I am always welcomed with a good morning and if there is for some reason something that was wrong they are quick to apologize and rectify the situation. Staff is wonderful!
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