Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 637 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
375 NW Douglas Blvd, Winston, OR 97496
Phone: (541) 679-5851
Hours
Wednesday | 11 AM–10 PM |
Thursday | 11 AM–10 PM |
Friday | 11 AM–10 PM |
Saturday | 11 AM–10 PM |
Sunday | 11 AM–10 PM |
Monday | 11 AM–10 PM |
Tuesday | 11 AM–10 PM |
Menu
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Reviews
Wasteland
Apart from a couple of cold-ish burgers, this location has really been surprising me lately. The staff is solid and the food has been really good. Ive never gone for DQ but a few coupons got me in the door, and I have to say, they’re doing a good job. The past couple of times I have had ice cream there, it has been way too soft and melted almost immediately. I think their machine needs maintenance.
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Lenice Rylah
Was there around 9pm on 3/24/2023. The service was so slow. The store was filthy and the kids making the blizzards, the counter was gross. The girl taking orders didn’t wash her hands b4 making blizzards. The self serve pop machine was so dirty I didn’t even get a drink. The owners need to be there managing the team. 9.50 down the drain cuz I couldn’t eat the food,it was filthy. They put drive thru before the walk-ins. Will not go back.
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Zudulbir Clover
Good place to play Poke’mon go. The food isn’t bad, but remember, it’s an ice cream place, not a burger place. Don’t expect the food to be as good other burger places. Blizzards are great!
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Shawn G
The staff is nice but they need to do a much better job of cleaning through out the day. I’ve taken my grandson in for ice cream twice and both times it looks like the cleaning crew has been fired.
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Darth Idiot
DO NOT EAT THE BURGERS HERE. Ordered a bacon double stack at this place about a week ago and got horrible food poisoning for the following 4 days as a result. If you’re gonna come here, just order a drink.
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Angela Dyer
I wish I could give zero stars. I ordered in the app for the first time and it sent my order to Winston, OR instead of Sweet Home, OR. I quickly realized the error and called Winston to ask them to cancel my order. I was greeted with a “Hello” as if this were someone’s personal phone and not a business, but I moved forward and explained what happened. The person on the other end (Mateya or something) told me that I could cancel in the app. We ended the call, and I found no way to cancel in the app. I called back. She answered again having a side conversation about a Wonder Woman blizzard and then hung up on me. I had to call back 7 times to get her to pick up the phone again, only to have her tell me with a less than stellar attitude, that they don’t have control over the app and that I would have to call corporate for a resolution. So I did as she told me to. Corporate had much better customer service, and they were more than happy to send a report to the store owner about the employees behavior. However, they aren’t able to cancel the order or refund me because the stores are independently owned (as I had already suspected). So I called the store again, and I was told again that a refund couldn’t be issued. I asked for a manager or the owner, and the little girl told me she was a high up as it goes. She finally admitted she just doesn’t know how to issue a refund (insane that she’s “as high up as it goes” and doesn’t know how to issue a refund). I asked how to contact the manager and she said “Call back when she’s in” which apparently is tomorrow morning. I guess we’ll see if they make it right. I understand that these are children working, but at least teach them customer service skills. You could be completely incompetent at your job, and as long as you’re honest and kind I will be understanding. Unfortunately this young girl was none of the above.
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James Stever
I have grown to hate this particular dairy Queen over the past two years. Daughters absolutely love getting their big me to stop all the time. I avoid it at all costs.
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jeana beachey
Waited in line almost 25min. My husband said the double cheeseburger was really good, but the fries were not good
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Joe Steward
forgot half of my meal, fries and drink. and my 2 dipping sauces. served the 2 cars behind me in drive thru before getting my stuff. both had long hair without nets and the girl kept touching her hair and head
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Todd A Franklin
Much better experience this time. Service was great. We were greeted coming in the door and met right away at the counter. Food didn’t take long to get. In the past, getting the food has taken much longer than it should. Not this time. Food was nice and fresh. Ice cream also made promptly too. Will come back in the future
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