Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 274 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
209 E Jourdan St, Newton, IL 62448
Phone: (618) 783-4254
Hours
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Reviews
K Hardiek (Kel’)
I wish I could leave NO STARS the place was so dirty every and I repeat EVERY table had not been wiped down customers were standing around because none wanted to sit at a dirty table the floors had napkins and food we ordered two peanut buster parfaits paid and left to sit in our vehicle we are frequent customers yet it might be our last visit we might take a few extra minutes and drive to Greenup or head west towards Effingham. My husband allowed us to stay in there long enough to get our desserts and leave or I’d have taken pictures it was DISGUSTING!
… more
Drucilla Sthay
I went through the drive thru and placed my order for a medium s’mores blizzard a pup cup and a strawberry banana blizzard. I get to the window and paid for my items the handed me the s’mores blizzard and the pup cup. Then when they handed me my blizzard they said here is your banana split blizzard. I let them know I didn’t order that and I asked what was in it and they said it was basically the same thing but it has pineapple’s in it. I cannot have pineapple. One of the gals loudly said oh my god with an attitude. The one at the drive thru said they do not have a strawberry banana blizzard. I found it strange because I either get a strawberry banana shake or blizzard at this establishment. If I would have taken a bite of the blizzard they was handing me I would have had a severe allergic reaction and ended up in the hospital. What truly disturbed me was the behavior of the employee who made my blizzard and how she reacted in front of me and other customer’s inside the establishment. If this is the kind of people they hire then I will drive 20 miles out of my way to get great service and no attitude from Dairy Queen employees. I will definitely start getting my ice cream from effingham or greenup because they have never had any problems making my shake or blizzard and they always have great customer service attitude.
… more
RSGC Productions
Food is good. Prices average. Service while always nice, is very slow some times. Both inside or in the drive thru.
… more
crystal cook
Service depends on who’s working. I waited 15 minutes one day for my food. People who had ordered after got their food before I did. Worker that took my order was paying attention to orders coming up.
… more
Kerry Holtz
Absolutely horrible ! Very rude staff ! It took about 10 minutes for them to even acknowledge me and they acted like it was a pain to do so then .
… more
Trish Graves
If I could give the customer service of this place no stars I would. Place is busy as hell and instead of just taking my money and giving me my food their cashier will call someone else over even if they are busy because they have a problem with me. The place is a joke and that employee should be wrote up or fired.
… more
Sean Schendel
Waited 20 minutes on chicken strips after getting my blizzard right away. Took a refund because they said they had to get all ice cream orders done before they could start food
… more
matty g
Worst customer service ever id get better customer service from a self check atleast it can’t run away when I try to give it cash
… more
Crystal Woods
This is the second time I’ve visited in 3 months. Both times I’ve witnessed the shift leader yelling at an employee this time till she made the girl cry. This is a catastrophic failure of management. And needs fixed asap.
… more
Sean Hackett
We visited this place around 1pm and they were sort of busy. That is fine, I understand that. But the lady on the headset was pretty rude, was trying to rush us along. Also, we tried ordering about 3 different things that were advertised, but they said they weren’t selling yet. Then, we had to go back because part of our order was forgotten. The only thing that helped was the 2nd young lady who came to the window to give us our stuff was nice. Also, the Chicken Bacon Ranch sandwich was definitely not worth the money.
… more
… View more