Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 209 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
9984 E Grand River Ave, Brighton, MI 48116
Phone: (810) 522-6789
Hours
Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
Tuesday | 5 AM–8 PM |
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Christie Lay
As someone who thoroughly loves Dunkin’s coffee I find it so convenient that I live not even 2 minutes down the road from one. However, lately I have been coming through drive through and waiting 10-15 minutes to receive my drinks/food. I understand companies are struggling to find employees to work, but it shouldn’t be taking this long.
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Bill Taylor
This is a relatively new Dunkin that is on my route to work. The service has been excellent in the drive thru, and Coffee is always good. I don’t believe the dining room is open, so I can’t speak to that. The servers are very pleasant and efficient.
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Rachel Smith
Horrible service! Not only was the order completely wrong, the girl at the drive thru decided to continuously argue that she had repeated our order and get an attitude with us when she said “OK” to everything that was said and never repeated the order. When our drinks were made again they were STILL wrong. Wrong sizes and no extras that were paid for. Skip this Dunkin and go the the next or the girl with the purple cast on her arm and glasses will ruin your order and morning with her attitude problem. This is not a large signature latte and a large macchiato with and extra espresso there wasn’t even any carmel in it, and the 2 medium iced lattes were both larges.
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Mike P
Everyone working here is usually really professional and pleasant. Though there seems to be a ton of turnover as you rarely see the same person there long. Which is fine.
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Sammy
Always out of EVERYTHING, extremely slow, and their bagels are always rock hard. I work in the area and sometimes just need a quick bagel. Seems like it’d be a safe item but nope. Must leave them out over night. Don’t know how else they’d get so hard.
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T Highlen
Wow what a disappointment. New place – board broke, could not understand the person taking our order. Took so long for coffee, bagel & doughnut. The young lady at the window was hustling & friendly, Otherwise we would have left. Doughnut was good, bagel cold & hard, coffee was ok.
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Lauren Trahan
horrible service. Have found hair in food. Orders constantly wrong and staff continually confused. DO NOT GO HERE. This business should be shut down
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Araseli Jurek
Went through the drive thru and ordered a medium Chi latte light ice and 24 munchkins. The latte was so dilated it didn’t taste like Chi. I used 900 rewards points and they still charges me full price for my order. I tried to call to let them know and they don’t answer their phone. Not the first time they do t answer their phone. Poor service from this location!!
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Kristen Smith
Not good. Hated my drink. Asked for Carmel machiato and for them to stir it with extra shot of espresso. It should taste just like the one I get in West Branch. She suggested a Carmel latte and that it would taste the same. It did not. way too sweet and no coffee flavor. Was very disappointed.
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Savannah Spangler
Keeping in mind that this is a newer establishment and they are still working out kinks I probably won’t be back for a while. The lady taking the orders through the drive-through was very rude and my food was ice cold.
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