Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 171 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1221 Madison St, Seattle, WA 98104
Phone: (206) 812-1043
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Photo Gallery
Reviews
Lokesh Masania
I’m outraged and unhappy with Jimmy John’s 1221 Madison St. service. This place was a catastrophe, and I’m really dissatisfied.
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Lamar Graham
Service is horrible, I’ve ordered from here often. They do not answer the phones at this location ever. I’ll ask for no onions and to cut my sandwich they’ll give me onions and with no cut. I went to the store and the guy in back of the register looked like he was sleep before I walked up. Other guys making my sandwich looked very rough unkept and I didn’t want him making my sandwich.
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Ya Sabes
Although the young man taking my order seemed bothered, I overlooked that when I watched Tonya and Codi make my six subs. They work well as a team. They were pleasant to talk to. They have great customer service skills and a positive attitude about working. If you go in I hope these two are working, because they’re good attitude helps you walk out smiling!
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l lt
Jimmy John’s is one of my favorite restaurants since when I was in Chicago. I went to this store today but one of the employee was super rude. She roar out to me for not opening the door for her friend. I don’t have an obligation to open the door for her friend, and also her friend is in front of me so I didn’t have a chance to help. Even her friend said nothing. I was shocked that an employee could treat customer like this. I was angry and she then talked to me normally like nothing happened but still no apologies. However, apart form the girl, other employees were nice and provide good service. I don’t know the hiring standard but please at lease make sure your employees don’t roar out to customers for no reason!
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sunny hargrave
If I could leave zero stars, I would. Sent my husband to walk and get us jimmy John’s and they wouldn’t let him order because we didn’t call and place our order in advance. Yes you heard that right. There was no one in line, no employees making sandwiches, and they told him to call me, to have me call Jimmy John’s to place the order.. even though he was already standing at the register. Absolutely rediculous. We were outraged. So we got food somewhere else. We will never ever go to this location again. Horrible service and horrible management of staff
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Alex Song
There are better sandwiches in a block radius for the same price. What really brings down my rating is the service. The brand touts crazy fast service but the taller guy handling the register just didn’t care. It’s going to be a long time until he finds a better job.
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Reagan Somers
My receipt says “Tonya” and I hope it’s accurate because his smile and customer service is so infectious. I saw him give 110% to every person who walked through that front door.
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Ihab Khan
Awful service, rude staff, and bad experiences both in person or online. Placed an online order and never received it. Put on hold when I called the store 45 mins later and then the store stopped answering the phone altogether. Still haven’t received delivery. Unacceptable experience.
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Sarah “SKOTA711” Kim
Totally botched an order expecting it to be one way with all these amenities when in fact it didn’t come with it but JJ was so nice and made an exception bc of my own stupidity! Great customer service and very pleasant. Thank you ! will be back.
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Nathanial Flora
Delicious sandwiches, was completely empty on a Wednesday at 4:30pm so I was happy to receive fast service as I was starving.
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