Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 531 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2517 Fair Oaks Blvd, Sacramento, CA 95825
Phone: (916) 487-1125
Hours
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Wild Forest Gang Airsoft
It’s really the service here. The staff are totally unconcerned with how long you wait for your mobile order. It’s annoying that the mobile order is designed to order ahead to speed up the process of getting your food and save the company money and time by not having a cashier yet every time I order mobile like 5 minimum people in line are served before I get more order.
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Taylor Givant
Not surprised this location has 2 stars. I come to Chipotle often, I’m talking 4 times a week often. I love eating here because I have severe tree nut allergies and Chipotle is a nut free facility. I am also very allergic to avocado, so when I order my veggie burrito that comes with free guacamole, I always opt for the queso instead to avoid my allergies. I walked in to this location today and explained my allergy to not one but two employees and said I’d like the queso instead to which they said okay to. After paying, I realized I was indeed charged for the queso. When I brought it up to the cashier, whom I believe his name is Henry, he couldn’t even make eye contact with me. He looked away and tried to give some story about a guy that had come in wanting guac for his queso coupon. I have an allergy and am a loyal customer who frequents this franchise. I will definitely never return to this location. That’s fine if this location chooses not to accommodate like every other Chipotle I’ve ever walked in, but do not have a conversation with your customer not once but twice about it and then charge them. Henry should’ve handled the situation much better, especially for being a shift lead. He could’ve apologized and made an exception for this visit and let me know they wouldn’t be able to do it next time. Worst experience I’ve ever had at a Chipotle. I will never be back.
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Reanna Matsubu
Said order would be ready in 9 minutes. After 45 minutes of waiting I get a bowl with lettuce and cheese!!!! That’s it!!! I ordered a lot more than lettuce and cheese. And they told my boyfriend, after the fact, that they ran out of tortillas but it was okay because they put his burrito in a bowl!!!!!! CLOSE This place down!!!! Every time we go here it’s a disaster!
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Mikaela Williams
Very rarely do I post negative reviews but I just, cannot. I’ve only eaten here about five times and I’m unsure why I keep giving them my money, but I think I’m over it now.
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Hailey
Placed an online order. It was ready when I got there and the staff was super friendly! First time coming here and it was a good one.
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Bree Gurley
I want the start this review off by saying thank you to the employee at the register who apologized for the uncool behavior that occurred. I’m a trandnsgender woman and I have longer colored hair that makes me look like someone who identifies with the LGTBQIA+.
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David Carroll
The worst server gave alot of juice from shredded beef and it was pouring out the bottom of the bowl when i got to my car i had to go back into the store to get another tray and foil so it would stop leaking
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K
Fool me once, shame on you. Fool me twice, shame on me. Ordered from this place twice. First time, forgot my guac. Figured it was a one-off mistake. Second time, forgot my guac again! This time, I ordered two meals so that’s 3 meals of orders without guac. Called to ask for refund… No answer. I was just there, it was dead (9pm), why aren’t they picking up? No voicemail, just disconnects. Stole my money
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Jordan Mugford
Chloe & Helena were great. Chloe made my food & was super fast, friendly & awesome. Helena was very friendly at the register. 5 stars.
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J F.
The tall skinny light skinned black girl has an attitude problem. She needs to learn how to smile.
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