Dairy Queen Grill & Chill Menu – Great Falls, MT

Type : Fast food restaurant

Location : Great Falls, MT

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 306 reviews, the restaurant has received a rating of 3.8 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ No delivery

Dairy Queen Grill & Chill 59404

Address:
1651 Fox Farm Rd, Great Falls, MT 59404

Phone: (406) 727-3111

Website:

Hours

Monday

(Labor Day)
11 AM–8:30 PM

Hours might differ
Tuesday 11 AM–8:30 PM
Wednesday 11 AM–8:30 PM
Thursday 11 AM–8:30 PM
Friday 11 AM–9 PM
Saturday 11 AM–9 PM
Sunday 12–8:30 PM

Menu Photos

Photo Gallery

Reviews

Ashley Munden
My 4 year old daughter and I walked here for an evening treat. Before leaving the house I checked the hours online. It said they closed at 9pm. Upon reaching the door it was locked and the door hours said it closes at 10pm. We were here at 8:15pm. The lobby had people inside. We waited for someone to leave to get inside. Nothing was posted on the door as to why it was locked. We got 2 treats out of the freezer and paid. One employee said “we are short staffed don’t let people in.” The employees were rude, annoyed we were there, and not friendly. Where are the manager & owners???

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kristen bruner
What a joke. Placed a mobile order on the app, when we went to pick up our food, I’m assuming they didn’t look at the mobile ordering system as the guy who finally waited on us (after every other employee just looked at us), yelled “mobile order they are here”. The employee walked away not saying anything to us and we waited there for 20 minutes before someone handed us our bag of food. He didn’t have our blizzards, had to wait another 5 minutes for those. There were 8 or 9 employees standing around and nobody even acknowledged a little girl who was trying to ask for a straw. Two of the male employees got into an arguement in front of us with the one guy cussing out the other. Customer service was terrible.

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Penny Simonek
First issue was on a mobile app order they didn’t give my son the soda. Second issue mobile app was missing 3 things lucky I checked order before I left. Had to wait for items while rest of order got cold. Third issue was order was wrong on a walk in. Ordered 2 pretzels and onion ring tried to give me fries instead. Lots of kids working but feel there is to much messing around.

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Patty Vandelac
I used the drive up around 12:25pm and was greeted by a fast voice saying he would be there in a minute. He took my order and I paid for it at the window, then was told to drive up by the patio and wait! my order came which I took home and found the wrong dressing, a salad that would feed a child, not like what I got the time before. They seemed to not be organized at all. was disappointed this time.

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Timothy Elwood
My family and I went through the drive through to get Blizzards. The person at the window gave me the total. I told him I had a discount on the app, so he took my phone from me and closed the window. He came back a couple minutes later, handed me my phone and gave me the same total. I asked, even with the discount? He said it didn’t work. He asked if I wanted him to try again, seeming kinda irritated that I would. I said yes. He took my phone again, closed the window and wondered off, for even Longer this time. He came back and said my phone went dark, asked if I could unlock it again. I did, and he wondered off again. He finally came back, gave me my phone back and gave me my new total. I don’t know about anyone else, but I do NOT like when anyone takes my phone out of my view. If that is what is required to use the app, guess I won’t be using the app anymore. When he did the flip upside down with the Blizzards, he had to do it quick, because they were melted and runny. There are 3 Dairy Queens in town, not sure I will go back to this one, at least not any time soon.

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T. Heiser
Placed an online order with a specific time. I expected it to be ready when I got there. Got the food 10 minutes late. I waited another 10 minutes for drinks and desserts. Oops, they missed the blizzard. That took another 5 minutes.

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Jayden Kopp
The girl with the red hair named Allison

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Amy Cochran-Wiedrich
Dairy Queen is supposed to be fun, because you’re getting a treat!!! We ordered 3 items, 2 Blizzards and a Malt. The Blizzards were handed to us dripping all over our car for starters, and Blizzards are supposed to be frozen and thick, not liquid, so there’s that. So, we asked for napkins and the girl didn’t come back with those. There was also only “stuff” in the top inch of our Blizzards, so they didn’t taste great either.

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Richard Jones
It was okay. I got an M&M blizzard which tasted quite good despite the fact that it was somehow melted when I got it. The service was subpar but not terrible and I would highly recommend using the drive thru instead of going inside. I also got fries that had what I believe to be human hair so yeah not the best Dairy Queen that I’ve been to.

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Dawnette Percival
Went there Monday night- went inside a minimum of 8 staff- took 10 minutes to get 2 small blizzards- staff were socializing more than working and a lot of swearing… what has happened to “customer service “

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