Fast-food chain for Chinese standards, including some health-conscious options. Based on 196 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
2234 Lincoln Ave, Altadena, CA 91001
Phone: (626) 794-0386
Hours
| Friday | 10:30 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Simon Lau
Great staff and fast service at this Panda Express location. The food was available for pickup at the requested time and the preparation was solid for party order with adequate utensils, plates and condiments. The food was hot and fresh and was popular.
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1 DAY A.K.
$11 for small portions they act like the food is coming out of they’re pockets give me the portions i paid for
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Valery Padilla
I gave three stars because the food is decent but as far as customer service it is a negative. I understand not all employees are rude but if someone named BRENDA is taking your order expect attitude. After fixing my order with an exchange between me and her going back and forth about what I said compared to what she heard, she then slammed the bag of food in a very rude manner when it was finished. I never write reviews but somehow felt obligated. Hopefully management can retrain her about customer service. Probably won’t be coming back because of her.
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David R
I really would love to rate more than two stars since this is my local neighborhood Panda Express, but this location in particular constantly commits several issues. They skimp on the food the give, send the wrong items, forget to include teriyaki sauce when it’s obviously needed (when ordering teriyaki chicken), don’t follow special instructions. The list goes on. They may be minor issues, but it happens way too often.
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Chana Swope
The food is always cold, old or I have to wait for them to make what I want usually. Then when it’s has vegetables it the entree they will give you more veggies than meat.
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Gary Dunkel
We ordered a large catering order for my wife’s birthday and they made everything fresh right before the pickup time. The guy even helped me bring everything out to my car. This Panda is amazing!
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The Truth
Edit-Darren is amazing and always has great customer service and is a credit to the company!! Yashua rung me up and he also had good customer service. This store is leapyears from the horrible service when covid started, I’m glad they got rid of those other employees!!! I also added a star because they finally added a vegetarian option but they still cook in same wok/pans. My family love loves this place! It always smells amazing in here. I gave 4 stars because of how much my family comes here. I love how something fresh is always just coming out the wok. It’s very freshly prepared. The location is always clean and the utensil section is never a mess. I’ve never once had a bad reception from any of the employees. They are usually very outgoing and friendly. Now,here’s where the 1star gets taken away. For a Chinese food place,where as, usually Chinese food can be safe for vegetarians,but not here. Everything is cooked with chicken stock. The vegetables are cooked in it,the rice is cooked in it, everything,so I have to suffer smelling this AMAZING smelling food and never have a taste(sad face). But definitely a place I’ll bring the family to, especially on nights I don’t feel like cooking. Don’t forget to keep your receipt and do the survey and get an extra entree for free,it only takes a minute for some extra bomb food,for free.
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Ciara Flynn
Twice in the last month I’ve been to this location. May never go back. It’s closest to my house, however at 7:45 they only had half the items and weren’t making any more. Cooks weren’t working in the back so I assume that was it for the night. Both times they were out of Beijing Beef, and once I waited 30 minutes for them to prepare an entree they then gave to others in line, forcing me to wait again for mine to be made. Unfortunately they just don’t make or keep enough items in stock for their customer base.
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Regina Whitcomb
This store is always slow in serving the customer. For this reason I ordered online. Dinner for one; small. I was told it would be ready for pickup at 8:20. I arrived at 8:25 and they hadn’t started putting it together yet. The manager said it would be ONE MINUTE. It wasn’t. No apology. They advertise to order online “just walk in and pick it up”. Very disappointed with bad service for mediocre food. Don’t buy the chocolate chip cookie — it’s stale.
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Jorge Alvarado
May 1, 2019 1230pm Pacific time.
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