Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 147 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
S74W16837 W Janesville Rd, Muskego, WI 53150
Phone: (414) 422-1400
Hours
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–5 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
Reviews
Debbie Kavanaugh
I got violently ill two times after evening there tuna sandwich. Placed an order for eight a day in advance, called and checked on it, and it still wasn’t ready for delivery at the time schedule. I had to send a guest from my home to the store to pick up the sandwiches. The store is staffed by young kids and the floor is filthy. Behind the counter there’s always food all over the floor and the young kids that work there do nothing to clean it out. I complained to Corporate and was told three times that the owner was given my information and would be in contact with me . That never happened. Terrible service, terrible food, dirty, atmosphere poor service starting from the top down. Made three complaints in early 2023, I never got a response from the owner, and have never spent one penny at this Jimmy Johns, or any other Jimmy Johns since February 2023. I used to be probably one of their top delivery customers. I am disabled and would order sandwiches to be delivered every time I had company and often just for meals myself. Jimmy Johns has lost a great deal of business by losing me as a customer. I have made sure I have told 100+ people how bad the store is.
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Sarah Ruby
A worker by the name of Carolyn Kopp physically assaulted me!! I ordered a #4 and she forgot the tomatoes so I asked her if i could get some on the sandwich. She then proceeded to pull some tomatoes out from inside her pants and put them on my sandwich!?! I was confused so I just threw the sandwich away and tried to leave, but as I walked out into the parking lot carolyn was already somehow outside! She then pushed me and beat me to the ground! She then started to make suggestive comments to me! IM A MINOR! I’ve never had service as bad as this before! Please consider firing her!
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Leah Miller
horrible experience. young girl at the counter name carol or cam or something was making weird comments about my bellybutton which made me so uncomfortable, i complained but nothing was made of it. couldn’t even eat my food because it smelled off. i don’t trust her after that. 0/10
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Sue Michel
I’ve ordered from this location often usually with great fast service until recently. Last couple times issues trying to order online, & needed to call in. Few other annoying issues like early closing etc. Today I placed my order online before 4:30 to make sure my food was here before I ordered from another place for grandkids. Took my order & money. Called at 5:15 when the other order was on way to ensure it hadn’t been missed. No answer. Called again. No answer. Was informed by another location (I called for any info) Muskego often closes early & they’d probably see my order then & refund me in a few days!!! I have nothing to eat….GRRRR!! Now it’s too late to add on to the other establishment for more food & I have no dinner to cook that soon. I’m done. Never again!
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Jennifer
This store rarely delivers due to driver shortages. That’s a real pain because only 2 restaurants deliver in the area, which leaves only domino’s half the time. When the restaurant is delivering, everything is usually great unless they leave your food at the wrong door.
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Luke steinhoff
from 11-5 on saturdays, the greatest jimmy johns workers nolan sawallich and vince zizzo are working. they make the experience at jimmy johns delightful. they’re quick and efficient when it comes to making subs. i recommend that if you go to jimmy johns, go on saturdays to visit the one and only nolan sawallich and vince zizzo.
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Joe C
Food is always fresh and fast. Friendly staff as well. Like that you can get the lettuce wrapped unwich.
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J Lemke
Mostly great service from here.
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Diane Glembine
Love the staff, must be a new manager. I now get a smile and welcome as well as a thank you and have a good day. Keep it up!!!
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Tami Petoskey
Ordered at the Counter. 3 wraps and a sandwich 37$ total. They made the order, set it up on the counter and didnt say a word. I knew it was mine got up and lietrally had to ask for a bag to put it in. The young man behind the counter grabs a bag and sets it on the counter. Seriously…. he couldnt have bagged my order for me?? Crazy. 5 employees behind the counter 2 customers with orders and I had to bag up my own food. Ridiculous.
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