We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 471 reviews, the restaurant has received a rating of 3.7 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
101 Palmer Dr, Shelbyville, TN 37160
Phone: (931) 735-6541
Website:
Hours
Wednesday |
10:30 AM–9 PM |
Thursday |
10:30 AM–9 PM |
Friday |
10:30 AM–10 PM |
Saturday |
10:30 AM–10 PM |
Sunday |
10:30 AM–9 PM |
Monday |
10:30 AM–9 PM |
Tuesday |
10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Cinthia Sanabia
I’ve been to this location in the past and as far as I remember its been good. Today As I leave this review the Lobby is closed as mentioned in other reviews. Not sure the reasons, but as a Customer you have to put yourself in their shoes!
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K C
Absolutely the worst. Check out what they served me. It was a third of a broken chicken tender that they slapped on a bun. The GM and employees would not respond so I reached out to corporate who took over a month of me pushing to take action. The kept telling me the GM would not even respond to them. I would investigate this franchise.
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Patty Gorman
I went to have a Grilled chicken salad at which I ordered for dine-in and the place was not very clean. I was trying to find a clean table and they already called my name as salad was ready. The chicken was not even sliced, it was just a few slices and the rest was whole. The tomatoes I could not eat as they looked smashed and too ripe. The cheese was enough for maybe 2 bites, also they had no onion bits at all. This is my second visit. I was sitting facing the restroom door and it was so dirty and nasty on the outside that I would not use it. So I know places are short of help, but they should not have a business if they can’t keep it clean and have quality food.
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Sabrina R
The lady behind the counter was yelling at someone on her phone about being the only one working. It caused a very big scene and a lot of customers left. She even gave an attitude to people that had ordered food.
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Steve Engle
I love the food at Zaxby’s. If you’re not familiar with them, they specialize in chicken. In fact, it’s the only meat they serve. My favorite is the Cajun club meal or the Caesar zalad (yes, they spell salad with a “z” there). This location is clean and comfortable but the staff sometimes seems a bit slow. They have always been friendly to me however. I would recommend it.
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Debra Baham
Stood at counter for 7 minutes before I was even noticed. The young girl was working with her back to me. When I asked her about it she said she never saw me. The woman working drive thru saw me and never said anything either. Disappointed!!!!
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Dani E
I love Zaxbys food in general. Especially their salads, you can’t go wrong ordering one. However, I’m giving this 4 stars because I went in to eat for the first time and it was not busy at all and tables were dirty. Service was fine but this particular Zaxbys already doesn’t have the best reviews, hopefully they can change things up and turn around so they don’t keep losing customers
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Kaylee jordan
The restraunt is always clean from what I can see.i enjoy all of their salads,They are expensive though .I sometimes order the boneless wings and it’s ok.The wait staff is fine.
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Debra Woodward
Seems like a few years ago, the food had a much better quality and taste to it. I doubt that we will come back.
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Lisa McCullough
Poor communication and customer service skills…French fries barely cooked and rude emoloyee… rude employee is the manager at night….need new people.
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