Basic pit stop offering a variety of Italian & American food such as pizza, fried chicken & lasagna. Based on 159 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
45 Arch St, New Britain, CT 06051
Phone: (860) 223-9600
Hours
| Saturday | 11 AM–12 AM |
| Sunday | 11:30 AM–11 PM |
| Monday
(Labor Day)
|
Closed |
| Tuesday | 11 AM–11 PM |
| Wednesday | 11 AM–11 PM |
| Thursday | 11 AM–11 PM |
| Friday | 11 AM–12 AM |
Menu
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Photo Gallery
Reviews
Jim Nason
I don’t use delivery I pick it up while working at theater down the street. They are fast . The grinders are excellent . The pizza is not bad , pretty good if it’s your style. I prefer thing crust New Haven style. If you’re in the area the pizza is worth it but not spectacular . I have problem with customer service in the store. It looks like a lot of the complaints are about delivery Doordash and Grubhub around here are useless. . They work in some parts of the country but not here. One my favorite Asian restaurants stopped using them because they screwed up so often
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Lyssa J
The hours are inaccurate, says they are open until 11 but half the time I will show up around 7-8 and the whole place is closed, seems like they open and close at random times. Staff is EXTREMELY rude. Ordered cheese slices for me and pepperoni for my fiance, asked them to be placed separately because I have an allergy to pepperoni, they placed my slices directly on top of his pepperoni slices and when he asked for different ones because he was worried the pepperoni grease would give me stomach issues and he had asked them beforehand not to put them in the same container, they literally SCREAMED at him and started a whole scene in the restaurant before ripping the cheese slices out of the container (touching his slices with their bare hands) and told us to wait 20 minutes for new cheese slices. (They would not replace the pepperoni ones the lady touched bare handed even though she had just handled cash a few seconds before). The last time we went there at 6pm, they were closed. The time before that we ordered a large pizza, mozz sticks and garlic bread. The mozz sticks were stale and cold even though we ordered in person and waited 25 minutes for the order to be done. Just incredibly rude all around. Only reason we bother coming back is for a quick slice (for price not for quality), beyond that go literally anywhere else in New Britain
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vCrxnkzy-
This place by far is the worst pizza place ever. I placed an order and specifically asked for a meat lovers with no sausage and ham, pizza cut in squares. I received my pizza with with triangles and triangles and ham. I called and I was argued about the sausage not being on the pizza. I went to the location to return it and had such disgusting customer service. Such disgusting customer service for and nasty restaurant. Definitely don’t recommend this place. Your better of grabbing a frozen pizza to save yourself the headache.
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William Rodriguez
A friend bought me some slices and they were pretty good. I wish they were consistent with their slices cause sometimes one slice is bigger than the other. A 3 star cause they’re slacking and lacking on the ingredients. Man, throw some more pepperoni on that slice .
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Neal Goris
I’m in town for a wedding and the hotel had their menu available. I ordered before I read the reviews which I almost regretted once I saw the low rating. But truthfully the food came in a decent time. The delivery guy was super nice. The wings I got were still hot when they came. They only thing is the sauce was on the side, which I actually enjoyed once I poured some in the container and gave it a shake. The mild Buffalo sauce was amazing. My meatball sub was OK, not the best I’ve had but still great for the price. I wouldn’t hesitate to recommend this place to someone visiting the area. Definitely get the wings though, they were amazing and they let me order all flats which I love
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Rachael Nadeau
BEST Meatball Grinder!!! I called and asked if they could deliver outside of their normal delivery zone and they happily accommodated my request! They were friendly, the delivery was fast (considering it was a bit further than normal) the food was Hot, Fresh and Delicious!!! The pizza was excellent but honestly, I cannot say enough about that Meatball Grinder!! It was PERFECT!! Thank you Guys, I Greatly appreciate you!! Definitely Earned Five Stars!!! ⭐️⭐️⭐️⭐️⭐️
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Janet garmakani
If I can rate 0 stars rather than 1, I would. I received my order completely the opposite than I requested. Prior to hanging up the call I repeated my order 3 times and made sure he understood. I get my wings and they’re EXTRA SOGGY rather than extra crispy. My cheese fries? Seems like they put American cheese on top and microwaved it. When I call in, the guy is telling me he made the order to my liking when I am seeing it other wise. didn’t offer to fix the issue, he just kept repeating the same thing. Never again am I ordering from this place again! Such a disappointment!
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Alfredo Delgado
First and foremost I’m a wing freak and will drive to the end of the world if the wings are …so with that said this establishment that’s literally around the corner has one of the best wings I’ve ever had…I recommend the breaded wings with sauce on the side. Please keep up with the same wings cause if you change them you will lose a loyal customer…..
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Andrea Courtemanche
I order from them often. They have great prices. I usually get the pizza wing and cheesy bread soda combo.. the pizza is nice thin crust. the cheesy bread is so good the sauce for the bread I love! The wings are pretty good too. My kids love this place
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Collin.S Tilton
Got 2 Grinders and the roast beef smelled & was gray not pink like the rare beef I ordered . It was the worst I ever had. There was very little of the spoiled meat the toppings were fresh bread wasn’t bad. But the way it was made was atrocious. They didn’t look appetizing at all sloppy and miss handled. If I had a dog I still would have thrown them out. The only good part of this experience was the delivery was prompt and courteous even though I paid $2 for it and then a $5 tip on top of it but he deserved it.
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