Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 396 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
13354 Franklin Farm Rd, Herndon, VA 20171
Phone: (703) 435-4715
Hours
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Erica Brouillette
This Mexican-American chain restaurant is moderately priced. In my experience, this location typically displays clean tables, clean bathrooms, and kind service. When dining here, you have the option to eat inside or outside. From the patio outside, you can see a pond that features a beautiful fountain during warm months. Of the options on the menu, my favorite is chicken soft tacos with fajitas (fresh peppers and onions) instead of rice. And I usually order a side of chips and green salsa to go with my tacos. Yum!
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Raj S
Who doesn’t like chipotle .. especially vegetarians :). Drove for 4 hours and had a quick stoin this chipotle for our dinner ! It was a good experience.. nice and fast service .. this chipotle also had lager beers 🙂
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Scott Bearden
My last time eating here was a pleasant experience. I was served nice portions, and the food was fresh. On a few previous visits to this location they were either serving up what appeared to be warmed up leftovers from the day before upon opening. This time I came in just as they opened, and everything appeared freshly prepared. Everything tasted great with those classic Chipotle flavors that made them famous. I was served very quickly and they were very friendly. I’ve been to some Chipotle locations where the staff look like they’re being held up at gunpoint. I like to add hot sauce and since the pandemic this has either been missing or sometimes the bottles are empty. This visit they had several new bottles of Tabasco and Chipotle Tabasco.
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Meera’ s Nursery
This is the third time I get half or even third of what regular chipotle meals look like from other locations. Even the side of queso was less than half. I always buy bowls and the amount of rice is ridiculous I swear my bowl was half empty this time. This is so ridiculous. I also went to the location and the juice bar was literally empty with customers asking for refill and no refill was provided during the 40 minutes I was sitting there. That was NOT ok for a meal that costs 22 $. I expect better from Chipotle and I’m surprised this issue was not brought to management attention
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Jordan Kyle Sabillo
I never write reviews until today but Chipotle at Franklin Farms quality has gone down significantly during the past years. They consistently hire individuals that don’t do their jobs properly. My most recent burrito I ordered had plastic wrapping in it that seemed to be from the packaging of the chicken. Unfortunately for me, that was my last time dining at my neighborhood Chipotle.
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Adam A
If you are looking to get a half-full bowl and make full payment, this is the place you should visit.
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Tilly Lo
With covid, I forget all about Chipotle!! I remember in the morning when I stop by next door for coffee but by the end f the day, I often forget about Chipotle until tomorrow night. The young man started my order was nice, and even with mask on, I could tell that he was smiling. The female employees were more reserved… Not friendly, minimum talking… I tired their juice drink that with each drink purchase, Chipotle will donate 5% of the drink price to the farmers. Please buy a drink to support the farmers.
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Anand Virginia
This place is like a hit or miss. Their service has gone down terribly. If you are on diet and ready to pay full price for half a bowl, then this is the go to place. I hope they read the reviews and fix the issues.
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Keanu Patil
This chipotle has terrible service. I had 5 items and none of them were labeled. If someone had a food allergy in my family they could have been seriously injured or killed from this mistake. All the items must be labeled not only for convenience but most importantly for safety reasons. Christian the on call manger said he can do nothing about it. Won’t be ordering from this Chipotle with incompetent staff.
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Priya Srinivasan
The service at this place is very very bad. The lady who served was very rude. She behaved as though she gives free food to us. We told her there was a chicken piece in the black beans and for that she got really angry and just threw the entire bowl in the trash and didn’t even say sorry for that. If you are a vegetarian, pls don’t go to this place. The rating should be zero for this place!!
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