Dairy Queen Grill & Chill Menu – Gray, TN

Type : Fast food restaurant

Location : Gray, TN

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 915 reviews, the restaurant has received a rating of 3.8 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Dairy Queen Grill & Chill 37615

Address:
165 Old Gray Station Rd, Gray, TN 37615

Phone: (423) 477-8881

Website:

Hours

Wednesday 10 AM–10 PM
Thursday 10 AM–10 PM
Friday 10 AM–10 PM
Saturday 10 AM–10 PM
Sunday 11 AM–10 PM
Monday 10 AM–10 PM
Tuesday 10 AM–10 PM

Photo Gallery

Reviews

Mark Kennedy
This place was filthy! Dirty towels laying on the counter where some of the food was sitting. Where the toppings were kept was filthy with toppings laying all over. I walked out with with only purchasing a small cup of ice cream and cancelled the rest of my order after seeing the filth. I did speak with the manager who was not very understanding. Not going back here.

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b E
Paid $8 to be served a cup of melted ice cream not a blizzard. Money wasted. Handed me the cup and slammed the window. I understand being busy, but what happened to treating humans with respect?

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David McCulley
The “large” size soft serve cone that I purchased was pitifully small. Big cone, little ice cream. I will go to Lynn Garden Dairy Queen from now on.

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Laur A
I think all the reviews about the “poor” drive through staff are from people who haven’t worked in a job with a drive through before… I was there waiting for food in the store and a man in the drive through was throwing food out the window and demanding money back and swearing at the staff… It’s hard to work when that is how you’re treated. The supervisors were right there though and handled it and they apologized for the delay in getting our food several times. The blizzard was stellar though! Worth the trip off the highway.

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elizabeth&douglas fleenor
Very unclean in the inside.. went there to get blizzards and the upfront area was just so unclean and nasty I can only imagine what it looks like where they actually cook food. Something needs to be done about how nasty and unclean the inside is.. on top of being unclean the ice cream machine didn’t have a top cover it was off and wires exposed. The containers for the blizzards were dirty looked like they have never been cleaned ever. Just very unclean!!

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Jake Beckett
Every time I visit this place gets worse. They recently closed the indoor dining room due to a “worker shortage” so your only option is to go through the drive through with a microphone you almost have to yell into just for them to barely make out. They were also out of like half of their blizzards. I hope they can get it together out there soon or else I’ll be taking the longer drive to JC

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Strawberry Jam
I’ve been here two or three times since I started working in Gray and I always get the same thing, the backyard bbq ranch burger with EXTRA ranch. Apparently the employees here do not understand what the word “extra” means, I should see ranch coming off the burger but every time I get a tiny spot of ranch. The employees are SUPER rude in the drive thru and couldn’t act less excited to be there if they tried. I always feel like it’s a bother to them to take my order, especially the middle aged lady with the dark hair. The burgers are good, but the service is a major disappointment.

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Atticus Gossett
Took too long, they gave me the wrong drink, the wrong food, cold food, a half-melted blizzard, and I had to repeat myself 3 times to the girl taking orders. I had to wait in the drive thru for 30 mins before I got my order, from girls who barely knew what they were doing.

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Julius Janke
We were on a road trip and thought it would be a good idea to get some ice cream, but once we got it, the containers were overfilled with a lid on top, so when we opened it it got everywhere… Was not a fun experience.

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David Hartsock
Had to get my hot fudge cake, my 1st one for the season. I love those in the spring and summer months.

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