Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 250 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1519 S Randall Rd, Algonquin, IL 60102
Phone: (847) 458-1775
Hours
| Sunday | 10 AM–8 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Chance Childers
My Girlfriend and I drive out of our way an extra 25 minutes to come to this location! The employees are very pleasant and make ordering a breeze, the sandwiches have more care put into them and they use the amount of ingredients you expect to receive for the price!! The lobby and kitchen is always very clean and tidy!! All around best potbelly in the business!!!! 5 stars for sure!!!!
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Kelsey Bruce
I understand that managing a store can be difficult. However, the “store manager” should not be yelling at staff all of the time. And when asked why he was yelling at his staff, he thought it would be a good opportunity to try to explain the difference between direction and yelling. Well as a former manager, I could not tell the difference. His refusal to provide a corporate number was also unacceptable. Next time he should go yell in a cooler like the rest of us.
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Scott Keller
Placed an online order for delivery. A few minutes before our order was scheduled to arrive we received an email saying the delivery was cancelled and to call the restaurant. We tried to call for 20 minutes or so before I decided to drive to the restaurant. When I get to the restaurant I am told they had not started making our order and they would “get to it when they had time”. I was not the only online order they had ignored another customer was told the same thing. All I can say is if you don’t want online orders then don’t take them. And don’t give attitude to your customers when they have to drive up to the restaurant to find out what is going on with their online order because you can’t manage your time or answer a phone.
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Jennifer Maruyama
We did catering for Fathers Day and had a very large order for our party. They got the whole order correct, there were several alterations due to allergies, gave us literally everything we’d need from plates to silverware, and they were right on time! We’ll definitely be using them to cater another party!!!
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William Petersen
I really do enjoy Potbelly’s sandwiches. Went to get one today. Every so often I think oh some soup would be good today. Today is a chilly day so with my sandwich I ordered a cup of broccoli cheddar. The sandwich maker yelled out, “cup of broc!” I got to the register the guy there rang up my order, no soup.
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Rastababe21
Yesterday was my first time trying potbelly, I was very excited until my boyfriend got home and I saw my “sandwhich”
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Megan Zalenas
I have always been a huge fan of Potbelly, so this review may be a tad biased.
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Ryan Christensen
Usually, Algonquin Potbelly is on point. This time, I ordered delivery. My turkey sandwich had no turkey on it. The chicken sandwich had raw mushrooms when they’re usually cooked. I didn’t even receive the shake I ordered. I got the straw and cookie in a bag, but no shake. When I called the location to check for the shake, they would not answer. I’m very disappointed by quality and customer service of this location.
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Furious 69lobster
Been to this location a few times now and I always see great service, can’t say i’ve ever been unhappy with an order. Got 3x sandwich, 3x soups, 2x shakes this time. Global lettuce shortage was in effect, but it’s not like they try to hide it and not really their fault, signs up all over about it. Their shakes and soups are crazy good compared to competition. My daughter ordered the meatball sub, but meatballs had just run out, needed to wait for a new batch to be ready, manager is always really nice, friendly, adjusted for the additional wait time, and talked with me until it was ready. He was also taking care of a special order for another customer with food allergies as well. Manager really makes that extra effort to make sure things are right. Good service, respectful and friendly people.
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Don Carlos
Went in there and the young dude working was super helpful but the lady with the glasses was rude and stingy as heck. Theres another potbellys up the road. Do yourself a favor
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