Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 471 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
3304 Troup Hwy, Tyler, TX 75701
Phone: (903) 787-7472
Hours
| Wednesday | 10:30 AM–8 PM |
| Thursday | 10:30 AM–8 PM |
| Friday | 10:30 AM–8 PM |
| Saturday | 10:30 AM–7 PM |
| Sunday | 10:30 AM–7 PM |
| Monday | 10:30 AM–8 PM |
| Tuesday | 10:30 AM–8 PM |
Menu
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Menu Photos
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Reviews
Brianne Leatherman
Will not go back to this location. Walked in at approximately 8:20 pm. As we were walking up they were locking the doors. They said we could come in but locked the doors behind us. I asked what time they closed, they said 9. We were the only people in the restaurant. I ordered the pizza meatball sub, but they were out of meatballs. I ordered the Italian, she said she would put it on garlic bread. NOPE, no garlic bread. We ordered 2 sandwiches, one Italian and second hook and ladder. Since we felt rushed, I told the lady no mayo and wanted ranch on the side. I didn’t realize it came with mustard as well, so she asked midway threw making the sandwich if I wanted mustard. I said no, just ranch on the side. Got the order, left, drove home and realized there was NO RANCH!!!! This is ridiculous. You lock the doors before closing and couldn’t get 1 order right.
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Randy L Johnson
I see why Burger King owns Fire house subs. Service was terrible. Not one smile. My wife added a cup of Mac and Cheese and I ordered an add on of a bowl of chili along with our sandwiches. They ca)ed our name and I asked where the additional items were. One young lady said “you didn’t order any additional. Another girl said she should look at the order again, oh now I see it a cup of Mac and cheese and a cup of chili, I corrected her and said it is a bowl of chili. She snottely said “Well you didn’t pay for a bowl”. I told her that is not my concern, I ordered it correctly. The one who took my order said she will give us the bowl as ordered.
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Marilynn Johnson
We asked for a bowl of chili and a Mac and cheese. Also, 2 Italian subs, one normal and the other one with NO vegetables and Italian sauce and seasonings only. We got our subs but no sides. Then they said we ordered a cup of chili and Mac and cheese. We told them we ordered a bowl and the girl said that we paid for a cup, again their fault. When when we got home I found out that my sub had no vegetables which is how I asked for it but they put deli mustard and mayo on it which I hate. Never did I hear any apologies, just rude behavior. Terrible experience. First time at this location and probably the last time.
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poly grinder
The sandwiches are great! Its too bad that their desolate circus of a clickbait website wants you to provide the most personal of information. I literally had an easier time buying a firearm. That is sad. “sign up!?….. Now give me your social security number and the broodwich will be yours! Muwahahahahahah!”
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Jacob Liles
Used to be a great place. Got here at 7:45 and tried to call or order online so they wouldn’t have to rush because they close at 8. When I got here, at 7:45 the lady had the door locked and was not letting customers in. Just letting customers out. Traveled across town for our biweekly trip here but probably will not be back at this location.
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Mark McDonough
Firehouse Subs is one of my favorite places to eat. Their subs are very good and very moist. I don’t know what their secret is in serving such a moist sandwich.
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Sarah Marie Mattin
Meat could have been distributed on the sandwich better. I had both ends just bread
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Ash
The food is great but it is expensive. Took a while to receive my take-out order but not unreasonable. The only reason for 4 not 5 stars is because I think it should be a little cheaper for what I received.
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Danazamc
Service was good, food was good. The sandwich size display is far from accurate. Ordered a large sandwich, was much smaller than advertised. Overall good experience though.
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Karina Gonzalez
They need to change their hours. Online states that it closes at 8pm. I tried going today, about 20 mins before closing time, and they were not letting people in the door. I know I was pushing it going close to closing time but tried to call to place an order approx 40 mins prior to make it more convenient. Of course, no answer. Just the employees standing and looking out the door at customers trying to enter the store. Ridiculous.
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